Category: kerfuffle

Back In The Swing of Things

So, I’m back in the office after a week in Costa Rica. UK Boss is in country. The pace is back to normal. Whatever that means.

Today I sat down with the boss for a much needed, long over due one-to-one session.

It was about halfway through our hour chat that Boss Man said the words that chilled my soul.

“Right, so I just got the schedule for annual reviews. You’ll need to communicate dates to your staff. Self assessments are due by mid-June.”

Just like that. That’s all he said. Easy, breezy and calm.

Meanwhile, the sound of screeching demons and terror howls echoed in my mind.

Yes, it’s that time of year: Performance reviews.

I’ve been doing this manager gig for most of a decade, and still, performance reviews are the hardest thing I have to do every year.

Mainly because I don’t just blow them off and write canned phrases. I actually put in a lot of work on my performance reviews for my team.

I give performance reviews the way I wish they were done for me.

But never are.

That said, just because I care about them. Just because I put in effort. Just because they matter does not mean I actually enjoy writing them.

It’s hard work. Add to that, since I am a middle of the pack manager and not the big boss, I don’t get the set the raises and bonuses. I give input on my team but someone else makes the budget.

So I get to convey raises and bonuses that someone else has decided.

And they so rarely match what my employees deserve.

So I have to write a performance review to match the budget and not the actual performance of the employee.

Often, this can be the least gratifying thing I do all year.

That said, performance reviews are one of the things that separate the wheat from the chaff, the men from the mice, the mangers from the dilettantes.

Writing and delivering a meaningful performance review is what makes me a better manager. I think.

Oh, and in other news, my boss attended some up with people type of training class last week. I said to him “Hey boss, I’m having a problem with this risk assessment.”

“No Karen, as I just learned in my training, there are no problems, only opportunities.”

The fact that I didn’t take that opportunity to kick him in the shins shows the power of my personal and professional growth over the last year.

I’m sure that will show up as a positive on my performance review this year.

Opportunities my ass…….





First Impressions

Ok, I’ve only spent about a day in Costa Rica, but here are my first impressions:

1) The customs process: all in not bad. Every bag has to be scanned for “agricultural products” but I didn’t mind. I had to do the same in Hawaii. I suppose when you are a small country that prides itself on wildlife conservation, this is important. Other than that, the process was stamp stamp and on your way.

2) I grew up speaking Spanglish. This means my Spanish is sparse and not very good. This gets me in trouble. Someone speaks to me in Spanish, I answer in Spanish. They continue, thinking I understand. I’m like “uh…hold up a second.” Whoops.

3) Almost everyone speaks some bit of English but it’s not always good English. Between my crap knowledge of Spanish and their few words of English…well, it’s a little rough.

4) Platains. So good.

5) Apparently Costa Ricans are opposed to sidewalks. There are really no sidewalks to be had. Everyone walks in the (narrow) street lanes. Everyone, including me. Thankfully the pace of life isn’t too fast here and neither are the cars.

6) Damn, they have a lot of Spanish channels on the television! Oh. Wait…..

7) Rain. Every day. Noonish. It cools it down a bit but also steams it up. To be expected, I think. Costa Rica is actually farther away from the equator than Singapore, but it feels a hell of a lot more tropical than Singapore.

8) But all that rain makes it really, really beautiful. The words “lush” and “green” come to mind.

9) A city at about 3,840 feet elevation. Surrounded by mountains and volcanoes. Originally founded by Spanish Conquistadors. Does San Jose, Costa Rica sound a little bit like any other city you know? Say…one in New Mexico?

10) The money has sharks on it. And another denomination has a buck (deer). And another has a cheetah. Rawr! That’s some awesome money!






It Must Be Groundhog Day

Because I’ve just lived this day, again.

Originally posted March 8, 2011

____________________________

Did You Ever Have The Kind Of Day Where….


Did you ever have the kind of day where you are going ninety miles an hour at your work desk, cranking out the emails, spreadsheets and taking phone calls left and right, all while balancing the Greyhound bus stop that is the chair in front of your desk….

And despite all the chaos and kerfuffle, just in the nick of time, you manage to whip out your one page, beautifully wrought, easy-to-read table that contains the cheat sheet you’ll need to answer every question that will be machine gun fired at you at your 3:00 meeting.

So you send that sumnabitch to the printer and grab your notebook, hike up your pants, run to the copier, and grab that thing off the machine so you can make it to your meeting at something less than five minutes late.

Then you squeal around the corner into the copy room and you are heartened to hear that the machine isn’t working. It’s done. It’s printed your copy.

Only it hasn’t.

The screen reads “out of paper, load tray three.”

Inside your head, you say, “I can deal with this.”

So it’s one of those big industrial machines and to fill the paper tray takes not one, not two, but three reams of ecologically friendly 50% post-consumer lily white paper.

Being a good office citizen, you could throw half a ream in there and call it good, but you don’t. You fill it up to the top, slam the drawer and the machine fires up.

Sweet sound of the Gods!

And the machine begins spitting out page after page after page…..

After page.

After page.

And you realize the guy in front of you must be printing like a hundred copies of his forty page slide deck and it’s HIS FAULT that the machine was parched for paper when you arrived.

Nothing you can do now but watch that machine like a bird dog after a duck, all the while not-my-copy, not-my-copy, not-my-copy shoots out of the machine, perfectly stapled and collated and tidy as you please.

“Ok,” you say to yourself. “I can deal with this.”

Then the machine stops again. The engine winds down.

“Thank god!” you think.

But wait, your copy isn’t there.

“WHAT THE [EXPLETIVE DELETED]!!!” You may or may not shout.

The LCD screen on that machine says “Replace Toner” and provides helpful animated arrows to guide you through the process.

“Ok,” you think to yourself, “I can deal with this. It can’t be that hard.”

So you find a box with a new toner tube and you follow the bouncing arrow on the screen and the old toner comes out and the new toner slides in and now you may or may not have black toner dust peppering your arms.

But you slam closed the toner door and the machine begins to make a noise.

“Warming up,” it tells you.

And you wait for what must be an [expletive deleted] eternity while the machine “cleans the wires” and “recalibrates” itself at the pace of an anemic snail.

Then holy mother of Xerox, the machine starts spitting out copies anew and more and more of not-my-copy of someone’s presentation comes out.

Then, most miraculous! The single sheet that you desperately needed finally exits the machine!

Victory!

So to be helpful you pull the other copies off the machine to lay them aside in a nice, neat stack.

And because you are nosy by nature, you look to see exactly what is the document that held up your progress and made you irretrievably late for a very important meeting, and you come to realize that it is…..

Handouts for someone’s upcoming Cub Scout meeting.

You ever have a day like that?

No way, right? Because that story just *has* to be made up. Unless truth really is stranger than fiction.





Photo by Alex Furr and used royalty free from stock.xchng


I’m an alien. I’m a legal alien.

I’m a New Mexican in Singapore.

What a whirlwind visit I’ve had here in Southeast Asia.

I think I’ve lived a year in a week and on Sunday, my last day in residence, I have a lot of thoughts going through my mind.

I have had some of the best food of my life. I have sweated more than I thought my pores were capable of. I’ve felt more at home than anywhere I’ve visited. I’ve felt more alien than anywhere I’ve ever visited.

I’m not sure where to even begin speaking about it all and rest assured over the next weeks and months it will slowly come through my writing. Or, perhaps, even years. My mind and Muse need to ruminate over it all.

But let’s get down to basics.

After eight days and twelve thousand miles away from home, I need some Mexican food.

On Friday as I visited with my ex-pat friend now living in Bali, we agreed that Mexican is just one thing you don’t get here. You can find just about everything else, but Mexican is a no.

While shopping the enormous Mustafa Market in the Little India district of Singapore (it truly is a store where you can find anything), I happened to stumble across this:




While Old El Paso is my least favorite brand, it’s at least something, right? Salsa! Here! Yes!

Only.

No.

Turn over the jar and you see this:





Made in Spain? For General Mills Switzerland?

Remember that old Pace commercial: “New York City!?! Get a rope…”

Yeah. Times a thousand.

I shan’t be sampling the Spain/Swiss salsa. I’ll simply have to enjoy another day of chili crab, delicious laksa, chicken rice and everything else wonderful here and then next week I’ll see about getting my chile meter back up to green.



Misspelled, in Any Language

Ok, I gotta vent out a beef I have with the internet.

While it’s a wild and wonderful place, it’s also hell on the English language.

Ok, let me step back, I do enjoy a good LOL Speak as much as the next guy.

But that’s all in jest, right? I like to torture the English language once in a while myself. I love words and putting them together in different ways and seeing what happens.

I can make fun of the language because I respect it so much.

Here’s the cranky part…over the past week, I’ve seen five, yes honestly five different misapplications of the word voilà.

Now, someone might quibble with me that the word voilà is French and not English so what’s the big deal? Who cares if it gets misued?

I do.

Like avant-guarde, bon voyage, cul-de-sac, critique, and faux pas before it, the word voilà has been adopted into the English language.

And so when I see it spelled wah la, walla, wall ah, waalaa, whala and other variations, I end up grinding my back molars into dust.*

I don’t know why, of all the poor grammar and misspellings out there in the wild web, this one bothers me so much. But it does.

So for those who wish to use the word voilà but can’t seem to sort the spelling and that little accent thing over the a, might I suggest the following internet meme words for your use:

Bam
Badabing!
Blammo
Bazinga
(ok, moving out of b expressions….)
Shazam
Ta-da
Zoiks

And many others. Or hell, make something up. I respect something made up so much more than a gross misspelling of an innocent word.

Suffer the little letters, come unto correctly spelled words.






*A phrase liberally borrowed from my rock star cousin and used without his permission