On A Mission

At the end of last week, my Big Boss (the boss who begat boss who begat boss) gave a presentation to us troops. An “All Hands” is what they call these events. “Quarterly state of the department” and stuff like that.

We have a new Very Big Boss and so Big Boss had just given him an overview of who and what we are about. The All Hands was scheduled so that Big Boss could show us what he presented. This was so we could, you know, live up to all of his promises.

As part of the presentation, Big Boss unveiled our new mission statement.

I hate mission statements. I really do.

But to his credit, Big Boss was able to take our former three paragraph run on sentence and bring it to a few lines. The lines still say meaningless things, but it’s at least easier to read.

So thinking about mission statements and writing mission statements and the sort of language mission statements use, I figured there had to be someone out there who created an online mission statement generator.

I was right. Many are actually serious affairs, trying to genuinely help business people crank out something useful. I didn’t want that. Then I stumbled across this Mission Statement Generator. It uses a slot machine interface.

Now we’re speaking my language.

First pull:

We probably should be hindering a high level of employee dignity by dedication to bribery discarding all principles.

Oooh. Bribery. I do like the idea of a mission statement that fully owns up to the magic of kickbacks in the business environment.

But then again, Mr Sarbanes and Mr Oxley to tend to frown upon such things.

Time to pull the lever again:

We are committed to providing unquestionable investor return with quality products and integrity of the highest integrity.

Ah yes, investor return always a popular phrase. And throwing quality and integrity in there….good stuff. Integrity with integrity? Sure!

Pull three:

We are dedicated to challenging world-class dynamic metamorphosis by expansion through personal goals at the highest level.

Ok, now we’re talking. “World class”…a full bag of yes! Metamorphosis! Good, good. Expansion? Who can argue with that? We’re getting close, but I think we can do better.

Last pull:

We are committed to generating the full range of our staff development with expansion through added value from the lowest level.

Ok, that’s just downright scary. I think our actual mission statement says something almost exactly like that.

Creepy when comedy blurs the line into reality.

: shudder :




Image from the fabulous Rob Cottingham and his Noise to Signal cartoons. This particular panel couldn’t be more perfect! Used under a creative commons license.


Little Miss Goody-Goody

Yesterday, after a long day of being a good corporate citizen, I climbed into The Jeep and pointed her nose toward home.

Near my office there is a very busy intersection located just near the entrance to 101. The intersection gets jammed up after work as everyone is trying to make it through at the same time. I don’t need to go on 101, but I have to pass by the entrance.

So in the busy 6:00 hour it’s all a matter of timing to get to the other side of the intersection while the light is green, hoping the other light another three blocks ahead also turns green so you don’t get left hanging out in the middle of the intersection.

Generally speaking, the local police don’t really find humor in people jamming up the intersections with their bad sense of timing and impatience.

Yesterday I just wanted to get home. I wanted some dinner and the chance to not think about work for several hours before sweet magical sleep.

As I rolled to the intersection, I looked at traffic, I weighed the odds of the light ahead turning green, and decided to go through the intersection and get in line. My front wheels made it into the lane, my back end was hanging out into the intersection.

I kept looking at the light, thinking “uh oh, this green is getting stale.” I mentally begged the other light to turn and save my bacon. As my light went yellow, I implemented evasive maneuvers. I was in the center lane, so I turned the wheel to move into the left lane, thus getting me out of the intersection.

Only problem was, there was something blocking my egress to the left lane.

A police car. With his lights on.

He had been headed the other direction and made a half u-turn, thus blocking the left lane. I looked at him, he pointed, I nodded, then pulled over to the far right lane instead, over to the curb and I stopped.

*sigh*

Then another car pulled in behind me, the guy who was ahead of me in line. Seems that nice police officer got himself a two fer one deal. A traffic ticket BOGO.

Damn. Damn. Damn.

The policeman approached the other vehicle first. I turned off my car, found my license and insurance and opened my windows to wait. I heard things like “Sir, are you aware that you….” and “…being charged with a moving violation…” on the breeze.

A moving violation? But I was standing still! Ok, I moved into the intersection. I get it.

The mind was racing: How long ago was it that I got my last ticket? Remember when I got popped by the stupid red light camera? If it was more than eighteen months ago, then maybe I can apologize my way out of this. Be calm. Be calm. Be nice to the cop. Say please and thank you. Say you are sorry. Say you misjudged the flow of traffic.

The officer brought a ticket back to the other guy, he signed it, took his copy, then drove off. The officer lingered near his police cruiser for a bit. He was on his two way radio. Must be calling in my plate.

I waited. And waited.

Finally the officer approached. I held out my documents like a sacred offering.

“Ma’am, are you broken down or something?”

“Uh, no officer. You pointed to me.”

“Oh, I’m so sorry! I just wanted you to know that I was going after that guy. You’re good. Have a nice day.”

“Oh? Thank you officer, you have a nice day too!”

Then I almost peed myself with relief. Holy. Crap.

When I told this story to The Good Man he said “you get good-kid karma points for stopping and not just driving away.”

I hope that’s true. I suspect I’m gonna need ’em.





Photo from FightSpeedingTicketsNow.com.


A Bobby Pin and a Bout of Curiosity

The Boss of my Boss, we’ll call him Big Boss, sits right next door to me at work. I get along great with him and respect him immensely. I’ve been at this gig for a year now, and as you spend time in close quarters with someone, you begin to take note of some things.

A few weeks back, someone stopped by my office, asking “hey, have you seen Big Boss this afternoon?”

I replied “Yeah, I saw him walk by about a half hour ago. He was carrying his briefcase, so I suspect he’s gone for the day.”

The guy said thanks and walked on.

But I paused for a bit, pondering the question: “Wait, who carries a briefcase these days?”

The answer is: Big Boss. He carries a briefcase.

Big Boss is a bit of an old fashioned guy. He’s very professional and I get the sense he would have fit in nicely in the 1980’s era IBM culture. Remember those days? Everyone in my business school talked in quiet and earnest tones about IBM’s required dress code. As quoted from Wikipedia: “A dark (or gray) suit, white shirt, and a ‘sincere’ tie.”

That would be Big Boss. Sincere. Ok, he doesn’t wear a suit every day, but he does often enough. Most days are dark slacks, and a crisp pressed white shirt. His clothes are nice but not fancy. His taste is conservative, but cost conscious.

He wears no sideburns, preferring to keep his hair nice and short, cut to the ears.

He drives a Volvo. It’s a top of the line model but with bare bones features. The base model of the best model. See? Cost conscious, yet nice.

He and his wife and two kids (a boy and a girl, naturally) live in a modest home in a decent neighborhood. It’s a really nice middle class place, but nothing too fancy.

He can make a PowerPoint presentation deck of slides like no body’s business. He can get his point across with an economy of words. He’s an excellent negotiator and never gets rattled. He always knows what he needs to achieve and then he achieves it.

He has the utmost and complete respect of his upper management. When I interviewed, the Vice President of the group told me she considers him to be indispensible. She could not go on enough about what a great leader and person he is.

His office is decorated mostly with awards and trophies from his upwardly mobile career. He has one bit of whimsy, a ballpark giveaway from when the Arizona Diamondbacks won the World Series in 2001. He’s from Arizona, Phoenix to be exact. Not Scottsdale. Not Tempe. Phoenix. Just plain Phoenix.

The guy is, by most accounts, unremarkable. And yet, he’s utterly remarkable as a manager of our team.

And he carries that damn briefcase. What’s in that briefcase!?!? It’s not his laptop, that would be too heavy. Plus, he has a separate roller bag for his laptop and computer gear.

It’s not files, we’re a “green” company and thus required to rarely print things out. If I need his approval, I’m to attach the document to an email and he’ll give me approval back electronically. So he’s not pouring over contract files or spreadsheets tucked into his briefcase.

He has been trying to diet lately and he brings in a few cans of Slimfast each day. Maybe those go in the solid old fashioned leather briefcase with the handle and the closer tabs that go “plick!” when you slide the button over.

Ok. So Slimfast. And what else? He keeps his mobile phone in a holster on his belt. His wallet in his back pocket. His files on his computer and his pens in his shirt pocket.

WHAT IS IN THAT BRIEFCASE?

I have to know. Now I’m obsessed about it.





Photo by user name Mattox and used royalty free from stock.xchng.


The Fish Of The Babbling

About a month ago, much to my dismay, my very valued and crucial employee handling business in the Latin American region offered her resignation. She’d found a job at another company where she could make a lot more money. She’s a great employee and it was a super opportunity for her career.

In her absence, I’m recruiting for the role, but that always takes a very long time. So while I search for a suitable replacement, I’m also doing the job. This means now I get a LOT of emails in both Spanish and Portugese. BabelFish and Google Translate have become my closest work friends.

But you know that old saying “something is lost in translation”?

Yup. Since I have a weird sense of humor, I’m actually enjoying sorting out what these oddball translated phrases actually mean.

Here are a few of the greatest hits I’ve seen over the past two weeks:

“The gentility has requested immediate attention to this request”


Um. The gentility? Really? What is this, an Oscar Wilde novel?

This was translated from Portuguese and I’ve now seen this same usage of “gentility” crop up a lot. It must simply be how the language handles the notion of management.

Which might also explain this one:

“Waiting on response from God before proceeding”


Whoa! God? It might be awhile to get an answer from that guy. I bet he’s way behind on his email. Maybe he has an assistant we can call?

I believe this implies approval from the very top officer of the company. Now that’s an honorific!

Or, it’s better explained by:

“On taking drugs the equipment in this situation?”


Ah. That’s it. My computer is on drugs. Yup. And waiting for God to respond in a genteel way.

We never did actually figure this one out. Someone on my team thinks this is a question about how are you using the equipment…and perhaps that term “using” which can mean taking drugs, got confused in the context.

Maybe.

But when it comes to equipment, there is also this advice:

“To remember when arriving at the visited country, extinguishing and to ignite the equipment”


And also please remember to extinguish fully before reigniting. Because reigniting an already ignited device might equal “ouch”.

Especially if you:

“Reset in the heat of the moment”


Best to wait for the heat to pass before resetting or even reigniting.

And by far, my favorite closing sentiment:

“Thanks so much already”


You’re welcome by now.






Image by Jakub Krechowicz and used royalty free from stock.xchng.

Rasty Feline – Come here – I want to see you.

Back in 1876 I would imagine that Mr. Bell had no idea how his invention might take unify the world.

I appreciate that telephones and long distance dialing are nothing new, and yet I can still find ways to be amazed.

Since my job is global, I’m often up early in the morning to take conference calls. No matter what time of the dark night I rise, The Feline is always certain that it’s time to be fed.

It doesn’t matter if it’s actually her feeding time. She’s awake. I’m awake. Food. Now.

I usually ignore her until the clock spins around to the right feeding time, but this does not sit well with The Feline. Which means she rather vocally lets me (and The Good Man. And the neighbors) know just what’s on her mind.

I usually keep my phone on mute and I close the door to my home office to keep her out, but that does not deter the persistent one. She’ll get her snout into the gap under the door and let the vocalizations rip.

Through the magic of telephonic technology, my crabby Feline has been heard around the world. London, Singapore, Sydney, Mumbai, São Paulo, Kuala Lumpur, Tokyo, Argentina, Columbia, Sweden, France, Ireland, and more have all heard her pleas.

Two weeks ago, I was on a call with at least six vice presidents and executive vice presidents of my company. I fed the Feline early to pipe her down. I was on mute. I said very little. I made sure she was far away from this call.

Little did I know…

The second I went off mute to give my input to the executive team, The Feline had something to say.

Yes, executives of a multinational company had to hear my damn cat hollering.

Today was a first for The Feline. This morning she was heard in Kenya. Yup, all the way to Nairobi. May all those nice people in central Africa know: “I will not be ignored!!”

*siiiiiigh*

By the way…if it’s seven in the morning and you are stumbling around trying to dial Kenya with a country code of 254 and you forget to dial the 011 first…well, you talk to a really nice lady in Waco, Texas (area code 254) who wants to know why in the heck you are calling her.




Who me?



Photo by Karen Fayeth and taken with the Camera+ app on an iPhone4. Photo subject to the Creative Commons license found in the far right column of this page.