Category: grumptacular

Ohmmmmmmahgod I Need To Smack A Coworker

So far this week I’ve been locked up in a conference room with a bunch of coworkers (from another organization) as we “frame up the situation and map out resolution.”

What. Ever.

It seems my little ol’ program is getting some attention, and in the long run it’s a good thing.

In the short run I have a bunch of people who understand squaddily poo about what I do now getting into my shorts and being shouty.

My little program has grown from a sideline that nobody cared about, and actively avoided, to a pretty significant strategic team with big spend. Meaning, I fixed a really BIG problem when no one else gave a rip, and now that it’s under control and earning some positive attention, everyone wants to lift it from me.

All the people I’ve spent two years begging to help me as I fought and threw rocks and banged my head on a brick wall are now harassing me about why I didn’t ask them for help sooner.

“I did!” I shout back, “About three times and your team shot me down every time! So I made my own rules.”

Yesterday afternoon we mixed it up pretty good. You may or may not have noticed this about me from the blog but…I’m a bit of a scrapper. You bring me the fight, I’m not going to back up.

My boss, on the other hand, is a self-described “Non-confrontational Swede”.

He was sitting next to me during the meeting and every now and again would lay a hand on my elbow and murmur “Calm down. It’s ok.”

Kind of hard to fight for my program when my boss would prefer I play nice.

So as I went into the meeting this morning, as a concession to my boss, I brought this with me:





I had little expectations that the warm chamomile would actually work, but the tag on the side of my cup was a good reminder. Stay calm. Go to my happy place. Mudra hands. Higher thinking. Be one with the process. Breathe.

What’s funny is that about an hour into today’s meeting as I stepped back from the fighting and just let it unfold, my Boss finally lost his sh*t. He took it as long as he could and then he let loose on those yahoolios.

When you have someone like a “Non-confrontational Swede” who is usually silent, when he shouts, it’s really something to behold.

I wanted to high five him but held back.

Even as my aggressive American ways sometimes cause my boss consternation, I think he also relies on me to be that person willing to stand up and fight.

In a weird way, his quiet ways and my not-so-quiet ways actually compliment each other pretty well.

Maybe Tazo should make “Smack a Coworker” blend?



Hitting Close to Home

I can’t abide people who are rude to waiters or assistants. — Tim Gunn, via Twitter

On the off chance you aren’t familiar with Tim Gunn, his main job is to mentor contestants on the television show Project Runway. He is also Chief Creative Officer with Liz Claiborne.

He’s a very stylish man and holds high standards in both manners and dress.

I am quite a huge fan of Mr. Gunn and enjoy watching both his style and compassion as he helps over-stressed designers through the rigors of competition.

The show Project Runway is quite inspiring to me, creatively, and so it was with little hesitation that I began following Mr. Gunn on Twitter as soon as he began tweeting.

Last week was a bit of a drag at work, and Mr. Gunn’s words were timely.

Part of my job is to oversee folks who provide end user support to employees of our company.

Help desk support is, truly, a thankless job.

As I told the Boss of my Boss last week, “People don’t email us just to say hi.”

No, people email us to dump big piles of vitriol and venom on my extraordinarily hard working and talented team.

My employees always fix the problem, and they do it quickly and with grace, but my goodness how demotivating it is to all of us to be constantly hammered with rude words and shouting.

When someone pings us, outlines their problem and asks for guidance, then great.

When someone fills an email with everything they think is wrong with my program, the company and the world, it’s brutal. Once or twice is easy to ignore. Over time, it builds up, like soot in a chimney.

I have to keep an eye on my team because burn out is a real possibility hovering over us all. It’s a management problem in any support organization.

I was feeling a little low, worried about my folks, and then I saw that simple powerful quote from Mr. Gunn.

I can’t abide by it either. If only I might add “help desk personnel” to the sentiment.

Glad to know that there are others in the world that believe it’s wrong to treat support folks of any stripe with bad manners. I’m hoping there are more who believe it’s wrong than believe it’s right.

Ok, lament over. Sometimes it feels good to vent off a little steam. Important to ease the pressure a bit so I can dive back in and be polite in the face of overt rudeness.

Here we go!

*sigh*



Boss of my Boss had much the same sentiment for me.




Image found all over the internet in various forms. If this one is yours, let me know and I’ll take it down or add attribution at your request.



Little Old Lady (Not) From Pasadena

If it happens once, it’s an anomaly.

Twice, it’s a curiosity.

Three times, and it earns a blog post.

— Karen’s philosophy on blogging.


The first time it happened, it was a lazy Saturday morning and I was on the highway named 280 traveling in a southward direction. The Good Man and I had just destroyed a stack of pancakes up at a restaurant in Millbrae, and were headed home.

I was behind the wheel, which is rare. The Good Man usually takes the wheel and I navigate (poorly).

We whistled along and were cussing and discussing something when I rounded a curve and lo and behold, there waited a member of that exclusive club, the CHP.

Instinctively, I touched the brake pedal to slow my roll, and as I did, I looked at my speedometer to see just how bad the ticket was going to be.

Turns out, I was going the speed limit. And my touching the brakes only slowed me to under the limit.

Oh. Well. That’s curious.

The second time I was driving across the great state of Georgia and I was singing along with the 80’s on 8 station on Sirius. The rental car was a Jeep and since I drive a Jeep back home, I felt pretty damn comfy in the car. The straight six has power and the Georgia highway was open and easy, begging me to test the bounds.

As I whipped past a slower car in the right lane, just as my wheels tap-tapped over the state line into Alabama, I saw the white cruiser in the median. One of Alabama’s finest was waiting there to nab speeders as they crossed over the border.

Again, I touched my brakes. Again, I looked at the speedometer to realize I had been going three over the speed limit of 70. Hardly enough for the Alabama man to get excited enough to leave the median.

Finally, the third event was just this weekend. Again on 280, this time headed to San Jose. Again a cruiser parked by the side of the road with a LIDAR gun aimed out the window. Again the brake pedal. Again, I was already in the legal zone.

What, exactly, has happened to me?

Once upon a time, I was quite a speed demon.

I was the girl who used to test what going 100mph felt like on the roads between El Paso and Carlsbad. (sssh, don’t tell my Mom)

I am the girl who used to get in trouble with her folks every time I came home from college because they would time me and I always arrived too early. (You’d think I would have figured it out and taken a lunch break somewhere to eat up some time)

This is the same chick that likes to race Mercedes up a hill. (My Jeep has pulling power, donchaknow).

And now I’m little Miss Goes The Speed Limit? Miss Little Old Lady Who Only Drives The Car To Church On Sunday? Little Miss Law Abider?

Evidently so.

Except for one red light infraction two years ago on a no good, very bad day.

Suddenly going the speed limit seems, mostly, like the right pace for me.

This depresses me a little bit. But just a little.

Soon I’ll invest in an elongated sedan and I’ll use the cruise control and I’ll huff and puff about all those damn kids driving too fast.

*sigh*







Image from the Gilroy Dispatch



Son of a &*$#^#ing mother *@!$&ing holy *&)^%$#!!!

Look at it, isn’t it lovely? It’s own glimmering constellation. A shimmering planet hovering in space, reflecting the rays of light.

An ethereal orb. A beacon. A sign.





Or.

The m-effing new ding in my windshield. This was caused by a rock flung from the tires of a big truck as I drove down 101 yesterday afternoon.

It’s only mildly funny that it happened as I was smack in the middle of a great big yawn. Biiiig sleepy yawn and then *whang*.

And then the curse words. Lots and lots of curse words. A string of expletives befitting a sailor on shore leave.

Because, of course, this window pock is right at my eye level on the driver’s side.

Which means in addition to the other eight thousand things I have to do this week, I now have to deal with my insurance company.

One of my very least favorite things to do. Just above a DMV visit for a new driver’s license and one rung below annual lady physical.

Rattin’ smattin’ rootin’ tootin’ gall durn window ding.

Gah!







Photos Copyright 2012, Karen Fayeth, and subject to the Creative Commons in the right column of this page. Taken with an iPhone 4s and the Camera+ app.



Wanna Be There Now

Today I ate lunch in a small cafe and sat at a table looking out the window into an open air mall. As I slurped soup, the rain began again, in earnest. The large drops plopped and the people outside scattered.

It’s been doing this for the last ten days, almost non-stop.

Opening the weather app on my iPhone, it became clear that this rain, rain isn’t going away anytime soon.

Here’s the weather where I am, now:






Drippy, drippy, drippy.

Two ladies chatted loudly behind me. One was complaining about how her daughter is misbehaving and that her acting up is disrupting the whole home.

She said “To be honest, this bad weather has got us all in a bad place.”

With a deep sigh, I took another slurp of broccoli soup.

After sixteen days in jolly yet rainy ol’ England, I get to go home tomorrow.

I am so ready.

So I flipped the pages in my weather app.

Here’s how it is where, if all goes well, I will be tomorrow:






Those little yellow disks, all in a row. That looks really nice.

Plus there is The Good Man at home. And a cranky Feline. And an elderly fish. And my life.

I’ve loved living here for just over two weeks but now it’s time to get back to the business of living my beautiful, wonderful, magical, messed up but all mine life.