Did You Ever Have The Kind Of Day Where….

Did you ever have the kind of day where you are going ninety miles an hour at your work desk, cranking out the emails, spreadsheets and taking phone calls left and right, all while balancing the Greyhound bus stop that is the chair in front of your desk….

And despite all the chaos and kerfuffle, just in the nick of time, you manage to whip out your one page, beautifully wrought, easy-to-read table that contains the cheat sheet you’ll need to answer every question that will be machine gun fired at you at your 3:00 meeting.

So you send that sumnabitch to the printer and grab your notebook, hike up your pants, run to the copier, and grab that thing off the machine so you can make it to your meeting at something less than five minutes late.

Then you squeal around the corner into the copy room and you are heartened to hear that the machine isn’t working. It’s done. It’s printed your copy.

Only it hasn’t.

The screen reads “out of paper, load tray three.”

Inside your head, you say, “I can deal with this.”

So it’s one of those big industrial machines and to fill the paper tray takes not one, not two, but three reams of ecologically friendly 50% post-consumer lily white paper.

Being a good office citizen, you could throw half a ream in there and call it good, but you don’t. You fill it up to the top, slam the drawer and the machine fires up.

Sweet sound of the Gods!

And the machine begins spitting out page after page after page…..

After page.

After page.

And you realize the guy in front of you must be printing like a hundred copies of his forty page slide deck and it’s HIS FAULT that the machine was parched for paper when you arrived.

Nothing you can do now but watch that machine like a bird dog after a duck, all the while not-my-copy, not-my-copy, not-my-copy shoots out of the machine, perfectly stapled and collated and tidy as you please.

“Ok,” you say to yourself. “I can deal with this.”

Then the machine stops again. The engine winds down.

“Thank god!” you think.

But wait, your copy isn’t there.

“WHAT THE [EXPLETIVE DELETED]!!!” You may or may not shout.

The LCD screen on that machine says “Replace Toner” and provides helpful animated arrows to guide you through the process.

“Ok,” you think to yourself, “I can deal with this. It can’t be that hard.”

So you find a box with a new toner tube and you follow the bouncing arrow on the screen and the old toner comes out and the new toner slides in and now you may or may not have black toner dust peppering your arms.

But you slam closed the toner door and the machine begins to make a noise.

“Warming up,” it tells you.

And you wait for what must be an [expletive deleted] eternity while the machine “cleans the wires” and “recalibrates” itself at the pace of an anemic snail.

Then holy mother of Xerox, the machine starts spitting out copies anew and more and more of not-my-copy of someone’s presentation comes out.

Then, most miraculous! The single sheet that you desperately needed finally exits the machine!

Victory!

So to be helpful you pull the other copies off the machine to lay them aside in a nice, neat stack.

And because you are nosy by nature, you look to see exactly what is the document that held up your progress and made you irretrievably late for a very important meeting, and you come to realize that it is…..

Handouts for someone’s upcoming Cub Scout meeting.

You ever have a day like that?

No way, right? Because that story just *has* to be made up. Unless truth really is stranger than fiction.





Photo by Alex Furr and used royalty free from stock.xchng


And Yo Mama Too!

Last week I was presented with a large amount of challenges in my young and budding career with The New Employer.

Things have gone pretty well so far, and I’ve been able to tuck a few successes under my belt. My boss seems reasonably happy with my work. I’ve even gotten a few kudos from other teams.

I’d say I’ve been doing a decent job, still learning, still growing. All in all, I’d give my performance over the past eight months a solid B. Maybe even as much as a B+

Enter the events of last week. I’ll spare you the details, but I came up against a very volatile and angry person at one of our offices in an undisclosed Asian country. I’ll be a bit dodgy about details as that seems to make best sense in this public forum.

I have to admit, honestly, I have now encountered one of the biggest bullies I’ve ever run across in my little life.

And by “biggest” I don’t mean in physical stature.

I can remember only once during my schooldays where I was bullied. A girl who was my friend in elementary school fell in with a bad crowd in mid-school. She started making threatening calls to the house. She promised to beat me up if I didn’t stop looking at her funny. (has she met me? I always look funny! I was born that way, waka-waka…thanks folks I’ll be here all week…tip your waitress…)

On one of these awful calls with me crying and my former friend acting hateful, my mom pulled the phone out of my hand and had a good solid conversation with the girl. As soon as my mom interceded, the bullying ceased.

Honestly, that’s about the worst I’ve ever had to deal with. Until now.

Who could imagine that my worst bully would arise when I’m in my forties? I sure didn’t. I thought I was past all of that B.S. once I hit adulthood.

Nope.

This gent is an angry, unreasonable man. I try to be open and work with him, and he says really awful things in return. Long hateful emails in which he calls into question me, my management abilities, the capabilities of my team, and perhaps whether I’m best suited for the role in which my employer hired me.

And every time he sends a vitriol filled note, he copies a higher level of my management team in on the action. By way of the dreaded cc field, he’s making a case to those who control my destiny that I’m a complete idiot.

Karen bashing! Yay!……. /sarcasm

Today I was looking in the company directory to get this guy’s contact information. I agreed with my boss earlier today that I’m going to call him directly to try to sort this out. The best way to deal with a bully is to face them head on, and I’m gonna do so.

I happened to notice that not only does this fine fellow live in the same country as my hardworking ex-pat big brother, he even works in the same large office towers.

So here’s the question: Am I too old to ask my big brother go beat someone up?





C’mon, how great was that movie “My Bodyguard“? Loved that movie. Just noticed on IMDB that it came out in 1980. Damn I’m old.


In case you were wondering, my boss is awesome and has been very supportive through all of this. I know that the real bodyguard lies within my boss and my amazing management team. I’ve watched my VP smack someone down before. It was brutal and final, so I’m certain she won’t let this mess go on much further.


I Fought The Law, and the Law Won

So it’s 4:30 in the morning and I’m awake and working. At my job. At 4:30 in the morning. It’s dark and all hell is breaking loose, business wise, in several of the major Asian countries I’m working with.

The problem isn’t entirely my fault, but it’s my team, and I manage them, so I take the fall because that’s what a manager should do.

The time zones are right, mostly, for talking to my folks already working through the end of what is their Thursday, pesky time zones being what they are. It’s really right timing for talking to my boss. Four thirty means noon-thirty in London and the meaty part of his day.

He asks me why the hell I’m up so early. Well, for one thing, I can’t sleep. For two things, there are emails scorching the inside of my email inbox. Someone’s gotta do something about it, and that’s someone’s gotta be me.

So we’re talking. My voice is still creaky from lack of sleep as I make my case. “I’m in over my head here,” I tell him, and he agrees to help.

I’m keyed up on adrenaline and buzzing like a pot of coffee and two five hour energy drinks dancing a polka across a vat of 1970’s diet pills.

The boss and I are puzzling through the problems. We’re working on solutions. I’m trying to answer as best I can and agree to find out answers to questions I don’t know.

So the boss is talking, going on a long riff as he’s wont to do. It’s good stuff and I’m listening hard. While I listen, I lean my chair back on two legs, perched there for a moment.

I say “two legs” but perhaps I should say “two wheels” because that’s really the case. I’m nestled into my worn but comfy home office chair. I do this all the time, go up on two wheels, while I’m thinking or listening or just because.

I’m listening. I’m “um hmming” and I’m very into the conversation when I guess the gods that rule gravity decide that it’s time they had a say in this situation.

With nary a wobble or early warning, I go from being semi-upright, let’s say a nice 10 degree angle, to staring at the ceiling, knees in the air, I’m-an-astronaut-strapped-to-a-solid-rocket-booster-and-ready-to-light-this-candle position.

This descent of Karenkind does not occur without some noise. And by noise I mean a bone-jarring rattle that travels in waves through my seventy year old domicile. I can hear the plumbing pipes rattling below the floor.

The boys who follow earthquakes over in their center in Palo Alto might have noticed a barely imperceptible blip on the screen while taking another sip of stale government coffee. Meanwhile, seismic waves are going off in my home.

The curious cat, a moment ago fast asleep, comes galloping down the hall to find out what’s the deal. The Good Man turns on the bedside light. I see the yellow glow at the other end of the house.

Over there in London, either my boss hasn’t heard or doesn’t care. He keeps talking. I lay there, knees up, and listen. And reply. I continue the conversation, because the last thing I want to hear right now is “what was that?” because I have no good answer. “I just fell over in my chair” doesn’t exactly inspire confidence in my capacity as either employee or human.

I half expect The Good Man to come check in on me, and am glad he doesn’t. I assume he hears me still talking and believes me to be all right.

Slowly, making the least amount of noise possible, over a period of several minutes, I slide out of the chair and slither into an Indian-style sitting position on the floor.

I finish my call. I hang up. I put my chair back upright and I pat its fake leather back as if to say, “we’re all right, big fella.”

I walk down the hall to go back to bed. The Good Man is snoozing with the light on. I place my iPhone on my bedside table, and as I do, I knock a stack of hardcover library books onto the floor. They make a sizable crash.

Apparently gravity and me are gonna tussle today. Being as how he has the law on his side, I think gravity is going to win.

I plan to give it a good fight.





Image found from Alex Huges Cartoons and Caricatures, a really fun site. I recommend a visit.


Oddly enough, this post actually sorta fits with this week’s Theme Thursday, which is book, so we’ll call it good.


Wednesday’s Got The Blues

The rain has returned in earnest here in the Bay Area. At this moment, there are swirling black clouds and wind driving rain into my office windows.

It’s sort of tough to take, though not unexpected, after the wonderfully sunny weekend we enjoyed (see flower photos a few posts down).

While on a conference call yesterday during which both my team and I roundly chastised a supplier, while on mute for a bit, I had occasion to vent my feelings about the return of winter to my empty marker board.

Herewith, my latest doodle.

Click to see larger size. In case it’s tough to read, the umbrella says “Spring”






The Break Is Broken

Back in my college days at NMSU, I was a good student with aspirations of graduating and getting a good job.

Round about my junior year, the business college started talking to the students about considering going on a co-op. This meant taking a semester off from school to take a job in a real office environment.

The goal was to get college students a more substantial experience than just a summer internship along with providing great fodder for our resumes upon graduation.

It seemed like a good idea to me, so I applied.

With my business background, I was picked up by a bank in Albuquerque.

I left Las Cruces and moved into an efficiency apartment in the downtown area. I started my first grown up job in January and worked through July of that year. The pay was terrible but the job was kind of interesting. I was an internal auditor for the then thriving bank (that no longer exists).

I got to travel with my team on the company jet to branches all over New Mexico to look at loans, review the criteria for lending, assess the borrower, check financials, and assign grades to the various loans. Based on the loan grades, the bank would be able to better value their portfolio. I’m sure they were also packaging and selling off loans too.

As a twenty year old, I got to delve into the financials of some of the most well known names in Albuquerque and the state. I learned how to value cattle and farm equipment, oil wells and drilling tools, and the inventory of various well known businesses in the area.

My desk was located near the small loan collections department, so I also learned a whole lot while listening to those verbally nasty collections agents all day long.

That gig at the bank was the first and only time I worked a job where I was required to take breaks during the work day.

I’d come in at 8:00, work until 10:00 then we’d all go upstairs to the break room to drink terrible coffee and cuss and discuss for fifteen minutes.

Back to work around 10:15, I’d work until noon then took one hour for lunch. It was expected we’d leave our desks for that hour, so we’d head back upstairs to the break room or on sunny days we’d all go outside on the plaza.

Back at work at 1:00, we’d take another break from 3:00 to 3:15, then leave the office by 5:00. No one stayed late. We all actually left at 5:00

I’d often thought, in my youthful exuberance, that I could have worked during that half hour of break time I took each day. I thought I could get more work done without that time. I mean heck! I can eat a sandwich at my desk and get even MORE work done!

Yeah. I know….

Today, I miss the lunch break. I miss enforced coffee breaks. When did we all start to think it extra moral or totally essential to work straight through the day and extra hours too and never leave the desk?

This is not good for our collective mental health.

Plus, if you must know, lately my right wrist hurts a lot. It aches all day and keeps me awake at night.

This is not a good sign. I’ve called in the ergo team at work to evaluate my workspace and my doctor is sending me to be fit for a wrist brace.

Also, my coworkers and I rarely get the chance to just sit back for fifteen minutes, sip some bad coffee and cuss and discuss something other than work.

Sort of a tragedy, really.






Just an aside…I really like my job and I dig my boss. I’m just working A LOT of hours.


Photo by Adria Navarro Mestres and used royalty free from stock.xchng.

This week’s Theme Thursday is: break