Admitting You Have a Problem Is The First Step

Each day at work, I spent nine to ten hours in front of a computer, looking at a screen, tip tapping away on my keyboard.

I go to lunch and while noshing I pull out my iPhone and I catch up on email, Twitter, Facebook and when that’s done, I read a couple chapters of a book on the Kindle app.

When I come home from work, I have my phone with me at all times and I check in on email, Twitter, Facebook and others. Sometimes I log into my iMac and do some writing work or I edit photos or just fiddle about. Occasionally in front of the television I’ll fire up my MacBook and I’ll do the two screen thing, telly and computer.

When I go to bed at night, I set the alarm on my phone and I do a last check of email, Twitter and Facebook and maybe read another chapter of a book on my phone.

Then I sleep. When the alarm goes off, the first thing I do is check the meetings on the day’s calendar on my phone. Then I check email, Twitter and Facebook.

Recently, I had to admit to myself that this is a problem. I spend way too much time with my head in a device.

Way, way too much.

I’ve been trying to wean off but I have to be honest, it’s hard. Those “likes” on Facebook are as addictive as pellets to a lever pushing rat. Payoff! Reward! You like me you really like me!!

While out and about with a friend a few weeks back, she commented, “You are on Facebook a lot” and my internal gears seized up. Am I really? That can’t be.

Only it is.

I was doing better (for a few days) and really making progress, but then baseball’s post-season started and it got worse. I wanted to watch the games and see what everyone was saying and see updated stats online and photos from the yard! At some points during the course of the post-season I was watching TV, Twittering on my MacBook and checking Facebook on my phone all at once.

Meaning, I slipped off the wagon and bounced a few times on the dirt road.

Last night I was thinking AGAIN about my need to back away from the shiny electronic devices. They are so alluring!

While waiting in the coffee line this morning at work, I idly browsed the local county newspaper (an actual paper copy) and came across this little ol article:

Can true solitude be found in a wired world?

I used to be that girl…I loved to sit in an airport waiting for a plane and instead of my nose in a device or even a book for that matter, I would sit, quietly, and observe the world. The sights the smells the sounds. I would hear my own thoughts. I would find a place of calm.

Not anymore. Now if I fly I make sure my iPad is loaded up with content, both books and movies to distract me the whole way and I hardly make note of anyone or anything around me. Hell, I can’t even sit quietly in my own home and listen to the squirrels fighting outside. Nope, gotta Tweet about it.

What is wrong with me? When did I get sucked in and how can I back away slowly?

I had a revelation one night last year while in the midst of twelve to fourteen hour workdays and I was losing my mind. My beloved Good Man took my phone out of my hand, went into Settings and turned off my work email.

It was like he opened my eyes for the first time. That I could really do that…I could ignore email for a few hours? Magic!

Perhaps it’s now time to turn the entire device OFF the moment I come in the front door. There is no emergency in APAC that can’t wait to the next morning. My coworkers in APAC are fairly used to this.

Or perhaps I set a time…say 8:00pm and after that the phone is off. That allows a window for emergencies from the Pacific Rim but a time of peace in my home (and mind).

I have a good friend who doesn’t work on email at night simply because his company turns off access to email every evening then turns it back on in the morning. How glorious and how sane. My employer would never do this.

To be honest, when I think about having an unwired vacation (as suggested in the article), it sounds both awesome and a little scary.

Which is a sure sign I need to implement this in my life right away.







Image from The Indian Fusion.



And Then There Was Perspective

Yesterday as I was writing up a post about whether or not to take the brand new laptop allocated to my new employee and give him my old machine, I got a ping on interoffice chat from my employee in Costa Rica.

She and I had spoken earlier in the week and she told me some sad news. Seems that she and her husband have to sell their car because her aunt has demanded immediate repayment of a debt. They have worked and tried to find a way to get the money to pay it, but cannot.

The car has to go.

When I was in Costa Rica with this fabulous lady in May, I was impressed by how much she and her husband loved their car. It is a ten year old Kia and they had lovingly detailed it, put on nice wheels, kept the paint clean, reupholstered the inside and doted on the car.

They even told me how important this car was to them. It got them back and forth to work. It helped my friend take her sick mom to regular doctor appointments. It gave them freedom to get out of stuffy, overcrowded San Jose and to the ocean.

She was crying as she told me the news.

They had found a buyer who gave them quick cash and they re-paid their debt, which means that both she and her husband need to ride public transit, such that it is, to get to work every day.

I’ve been on the buses in San Jose, Costa Rica. It’s not that bad, just very crowded. My friend has to walk about a mile from her home to the bus stop on roads with no sidewalks (or “walk sides” as she calls them) in the oppressive heat and tropical rain and at night.

She assured me it would be ok. She and her husband were looking into getting a loan for another car. They both have good jobs and it seems likely the bank will approve.

So yesterday, when she pinged me, she was apologetic. “I was late to work today, I’m so sorry.”

This is quite unlike her, she’s very prompt and quite businesslike.

“That’s ok, are you all right?”

Seems there is an ongoing protest in Costa Rica and while she was able to get on the bus, ultimately the route was blocked by protesters and traffic so everyone had to get off the bus. She walked five kilometers to work (about three miles) in her work clothes and heels.

She was spitting mad and drenched with sweat and just really, really sad.

“Do you mind if I leave a little early today? I have to go to the government office to get a report to take to the bank so they can see if we can have a loan for a car.”

“No problem,” I responded. “Take care of yourself.”

I’d tell her she could work from home for a few days until this is sorted out, but they can’t get internet to their house. The infrastructure just doesn’t exist yet in her neighborhood.

Whatta world, whatta world.





A Costa Rican bus stop, and this is a nice one. In the hills, bus stops are little more than a bench carved into jungle overgrowth.




Image from You’re Not From Around Here and that post is totally worth reading. I suggest a click.




And Then I Danced With The TSA

This weekend I arrived early at an airport to climb on my fourteenth airplane of the year so I could head home to the now all too familiar San Francisco International Airport.

In twelve of the first thirteen flights of this year, things have gone very smoothly. One was a bit rocky, but could have been much worse.

Then came flight number fourteen. I suppose it was just my turn.

I stepped up to the security line and pfft’ed at the amateurs around me. Before I even got to the steel table and the plastic bins, I had shoes off, laptop out and a determined look in my face.

As in, this is not my first rodeo.

I stood in line kibitzing with friends. I shoved my bins forward into the tube and awaited further direction. This airport was using both metal detector and backscatter and the TSA agent was alternating the line. One to metal, one to xray. One to metal, one to xray.

I was directed to xray. With a sigh, I took my spot and waited. Then I was waved into the machine and I assumed the position. Feet spread, arms up over my head with elbows bent. Fingers spread.

Did I mention this is not my first rodeo?

I waited. And waited. And thought “damn, the backscatter at SFO is a quick one. This one is taking an eternity.”

Finally the TSA agent waved me out of the machine and pointed to a rug with the outline of two feet. That’s where you stand and wait for the agent to hear from The Someone in the backroom reviewing scans and reporting back.

So I waited. And waited. The TSA agent kept saying into her radio “Do you have a scan for a female? Results of scan. Results of scan, please.”

Nothing. Seems her radio was busted. So she asked her counterpart. He called it in. Three people had already come through the backscatter and given the all clear. Seems that certain Someone didn’t have my scan.

The female TSA agent said, “ok, let’s send her back in” pointing to the backscatter machine and I nodded. I was ok with that.

The male TSA agent said, “No, she left the machine and she can’t go back in.”

What?

“I’m sorry ma’am, we’re going to have to give you a pat down,” I was informed.

I sighed, nodded and raised my arms. “Ok, let’s do it,” I said.

“You can put your arms down, I have to call for an assist.”

So I waited and waited and waited for the pat down lady to come give me a good fondle.

“Do you want a private room?”

“No.”

“I will run my hands all the way up and down your legs, between and under your breasts, in the back of your shirt, in the waistband of your pants and in some sensitive areas. Do you understand?”

“Yes.”

“Ok, let’s get started.”

And so the blue uniformed woman got frightfully intimate with me right there in the security area, and I let her. I felt mildly dirty but to be honest, this was not my first pat down. Turns out when you wear a flowy skirt sometimes the backscatter can’t see you so well and they pat you down anyway. It’s why I wear pants to travel these days (even though skirts are way more comfy).

“There, that wasn’t so bad was it? Now I just need to test my gloves. Wait here please.”

“Ok.”

And so I waited and waited and waited and I heard “uh oh.”

I turned to see another TSA agent say to my new girlfriend, “You got an alarm.”

“It’s these gloves again, I swear this is crazy!” she replied.

Oh those pesky, pesky gloves. Silly gloves. Naughty gloves giving off an alarm meant…

Every item in my possession had to be wiped and scanned. Everything, including the Hello Kitty popsicle mold I’d bought there at the airport (a gift for a friend’s toddler).

None gave off an alarm, but I wasn’t finished yet.

I was then invited into the private room. Was this like the champagne room at a strip club? Only I’m the dancer? I hoped to make some killer tips off of this routine.

This time not one but two female TSA agents came along for the fun. I got to keep my clothes on, but they felt me up real, real good.

Let’s just say…they were quite vigorously able to confirm that I was in fact NOT the next underwear bomber.

Ahem.

After this mauling, I was set free to move about the airport.

I reported to my friends that I needed a Silkwood shower and maybe a Cinnabon to get through the trauma.

We opted instead for a TCBY non-fat yogurt cup. Amazing what sugar can do to make you feel better about this mean old world.

To be fair, it could have been much worse. I had plenty of time before my flight and I was very cooperative with the TSA agents, which meant they were very cooperative with me.

But I just can’t get past the fact that I had to be mauled, molested and detained because their radio malfunctioned and their backscatter machinery burped and their gloves are known to set off alarms and yet they keep using them.

I was just trying to get back home.

Before this crazy ol’ year is over, I have two more planes to ride. May those trips go as smoothly as twelve of my fourteen flights thus far.

Waltzing with the TSA sure was fun, but I think I’m over it.






Image from Toonsville.



No, Really…How DID I Get Here? Again.

And the earth turns and the seasons change and yet, the patterns remain.

This week I attended the same trade show as I attended last year. It’s a landmark in my company’s year.

The progression is something like: Summer. Performance reviews. Attend trade show.

It’s overwhelmingly large and despite this being my third year attending, it never gets any easier or less overwhelming.

Last year was particularly challenging, and I wrote the post you’ll see below. Rereading it, I’m back there in that same time and same place.

In fact, I was reminded of the post when I walked past that exact same mailbox on that exact same street and stopped. “Oh,” I thought to myself. “Yeah. Last year. A very, very sad day.”

I had to stand there a moment and let the sadness in. I had to mark the time. I had to make sure I didn’t forget.

“Then I straightened my spine, threw my shoulders back and walked ahead to meet my boss because he’s in town from London and has terrible jet lag.”

Because over time, some things change and some things don’t.

Happy Friday, ya’ll.



_________________________

Originally published October 6, 2011

How Did I Get Here?


Yesterday was not what I’d call an ordinary day by any definition.

Let’s roll back a few days to give you the backstory.

On Friday I stood shoulder to shoulder with my best friend inside an auction barn in Las Cruces. We tried to talk over the drone of an auctioneer and watched the local 4H kids walk their animals around a pen while local businessmen bid up the price.

On Tuesday, I stood on the show floor of one of the largest IT conventions in the US, surrounded by the drone of booth workers shouting out to passerby as I tried my very best to be all business.

I have to say, it was a bit disorienting. I guess that 180 degree turn in the span of just five days is the closest example I can get of who I am. Both auction barn and big corporate.

Yesterday was my second day attending the show and I was doing my best to stay grounded in the midst of the chaos that is any trade show.

While waiting for a morning meeting, I idly checked my email on my iPhone. I saw a note from one of my aunts letting me know that a dear uncle of mine had passed away. He had gone through a long and valiant battle with cancer, and for a while he got topside on that demon. Sadly, just yesterday he lost the fight.

I was instantly crushed and heartbroken. I couldn’t begin to imagine how my aunt must be managing. I’d sat with my mom in the days after my dad passed, and I know that for a woman to lose her husband of 40-plus years is a long, sorrowful journey. It is a world turned upside down.

Glancing at the clock, I saw it was time to go, so I put on my game face and got back to work.

Later I had to meet with a Senior VP of the company who demands answers as he fires off questions from a fire hose and I do my best to keep up. He’s brilliant but irascible.

After I finished with Mr VP, it was off to another meeting with a telecom carrier, and then a hardware manufacturer, and then…and then…..

It was a brutal day and I had gotten up extra early to get to San Francisco through morning traffic and suddenly the lack of sleep caught up with me. My legs and back ached.

But I pushed forward.

When the day was mostly over, it was time to go to the big celebration to close the show, a huge event put on over at Treasure Island.

I changed clothes in a dingy bathroom and then set out for the meet-up spot to catch a shuttle bus. I got myself turned around and walked about three blocks in the wrong direction, only to turn and walk back against of tide of city people at the end of their day.

I was tired, sweaty, in pain and generally DONE with the day when my iPhone buzzed. The Good Man conveyed to me the sad news about Steve Jobs.

As I had worked for the man for a decade, I felt a certain affinity for him and at that moment, it was the straw that broke me.

I leaned against a mailbox on New Montgomery street, while cars honked, police officers directed traffic and busses coughed fumes, and I cried.

I cried because after traveling then working at this show, I am worn down to a nub. I cried because I did a terrible job of comforting my godkids last week as I found myself at a loss to explain why their pigs had to die. I cried because my uncle was a good man with a good life but grief never gets easier. I cried because the passing of a legend means the end of a very profound era.

It’s just a little to much death in too short a time frame.

Sometimes when it’s all built up inside you and the pressure cooker is about to blow, and you’ve found the end of your tether, crying is just a real good way to let off some steam.

It only lasted a few minutes. Then I straightened my spine, threw my shoulders back and walked ahead to meet my boss because he’s in town from London and has terrible jet lag. He relied on me to help get him to the right shuttle. And my supplier expected me to “say some words” to the team. And every one expected me to be adult and professional when I felt anything but.

Thankfully I met up with a couple friends out on the island. They handed me beer and gave me nodding, knowing looks.

And today, while still sad, I’m trying to be myself again.

Or in the immortal words of Stevie Ray Vaughan, I’m “walking the tightrope/both day and night”






Image from Agent Faircloth



You Think Apple Maps Are Bad?

“My current home address is 200 meters north of the Pizza Hut then 400 meters west…” says San José Mayor Johnny Araya

As I’ve documented here on this little ol’ blog, in May of this year I spent a week of my life in San José, Costa Rica.

Having been reared in New Mexico, the Land of Mañana, I am not unfamiliar with the more laid back ways of Latin culture.

But even to me, Costa Rica was a bit of an eye opener.

People walk down the center of major roads and cars accommodate this.

Buses stop on the freeway to pick up passengers who wait between two lines painted on a guard rail. The bus drivers shout “¡andele!” as it’s not really a stop as much as a fast roll (I rode the bus in San José, an experience not soon forgotten).

If a dog happens to trot out into a major road everyone laughs and says, “¡Ay, perro!” as they stop and wait for the hound to find it’s way through. (Costa Rican’s LOOOOVE their dogs)

And directions? Forget about it. After growing up in Albuquerque with well marked roads laid out on a grid, I always carp about California’s lackadaisical approach to marking roads and exits.

Compared to Costa Rica, California looks perfectly well organized. The roads in CR go all over the place and everyone just seems to know how to get there. Thank the god (my Costa Rican employee’s favorite expression) that my Tico minion drove me everywhere because I would have been utterly lost.

And let me tell you…Google maps don’t know nuthin’ about how to navigate San José.

So this evening while winding down with a nice glass of red, I smiled when I saw this headline:

San José, Costa Rica to install its first street signs

However, it wasn’t the headline that made me grin. It was this quote from the article:

“I don’t think it’s going to work”, 29-year-old taxi driver Manuel Perez said. “If a tourist tells me to take him to a hotel in whatever street, I’m going to say ‘you’re speaking to me in Chinese,’ because I don’t know where that is. I need a landmark.”


That is so the essence of my beautiful, magical, insane as the day is long but also kind as the day is long Ticos.

By the way, the cab drivers in CR are THE BEST. The running dialog I’d get during rides was priceless. You can’t buy that kind of entertainment.



These were my most favorite road signs in Costa Rica. They mean “give way” and were posted everywhere, on every corner and road and driveway. No one ceda’s the paso to ANYONE. These signs might as well say, “have a nice day” for all the good they do.




Image from Wikipedia and used under Creative Commons.