Category: work

Something to Aspire To

Let’s stay on our theme of managers and management, shall we?

My story from yesterday had me thinking about the kind of manager I’d like to be one day.

Which reminded me of a post I did a few years ago.

Presented for your review, a (rather effective) management style that you won’t find in any college textbooks.


_________________________________

Management…hamburger style

Currently, at the building across the way, there are some gentlemen hard at work putting a new roof on the two-story structure.

Roofing has got to be some grueling, backbreaking work, and they’ve been toiling at this for a few days now.

About an hour ago, all work went quiet over there. I thought maybe they were on a break. They weren’t on a break.

It appears they were having a little conference. Seems there was a problem and they were having what they’d call in the corporate world, a “root cause analysis” discussion.

I suspect they discovered what, or rather, whom was at the center of the mistake, because I could then hear the supervisor of this project having a one-on-one mentoring conversation, loudly, with his employee.

Let’s keep this a family friendly post…for all the instances of the eff word, I will substitute a more appropriate word.

Oh let’s have fun with it, let’s use the word “hamburger.”

Here we go, a faithful recounting of this clearly very hands on and empathetic manager as he guides his employee through a big error.

Remember: hamburger = eff word

“You hamburgered up. You hamburgered this whole thing up. I didn’t hamburger up. All the rest of these hamburgering guys didn’t hamburger this thing up. What in the hamburgering hell were you thinking? You weren’t thinking and you hamburgered this hamburgering thing all to hell. What the hamburger, man?! What the hamburger happened?”

: sound of employee mumbling, trying to explain his reason for hamburgering everything up :

“You what? You what? Who the hamburger told you to do that? I sure as hell didn’t hamburgering tell you to do that! Now this whole hamburgering project is running behind and that costs hamburgering money? Do you get that? Do get that you’ve cost every hamburgering one of us some hamburgering time and some hamburgering money?”

: more mumbling :

“Aw man, what the hamburger. Get back to work!”

And with that, all the machines started up, the smell of tar once again filled the air, and the team of folks got back to roofing.

There you have it. Management by hamburgering around.






Management 101

In November, I got to thinking about the end of the calendar year and how hard my own work team has been pulling to keep our program going, supporting end users, and picking up the slack when others have left the group.

They are a resilient little team (I mean little in numbers) and I’m proud of them.

I asked the Boss of my Boss if we had some sort of recognition program. He said, “oh yes, we do spot bonuses. Talk to so-in-so and they can provide you with some gift cards to hand your employees.”

I was pretty stoked. I figured these gift cards might be $100. Or maybe, you know, $50. Not much, but enough to make a difference.

So I contacted so-in-so and wrote up my justification and was handed some gift cards.

They are $25 each.

Ugh.

Ok, I know $25 is still better than a kick in the shins, but I worried that handing out $25 would be less of a thank you and more of a “why bother”? Given how hard this crew has been working and the success they saw last year, would a $25 gift card be an insult?

Unfortunately for me, it turned out to be all I could do for my employees under “official” program at of my very cheap frugal cost-conscious company.

This week, with everyone back in the office after the holiday break, I decided to hand out the gift cards along with a hearty thank you.

I went to each person on my team and I talked to them about how hard they worked and said “I’d like to give you this. I’m sorry it’s not very much, but it’s the best I can do under the official auspices.”

Every member of my team was incredibly grateful and dare I say excited to get an “official” bit of recognition for a job well done.

As one woman leapt from her chair to hug me and thank me over and over, I was stunned.

How could she be so thrilled over a puny $25 gift card?

I puzzled over it and thought about it and pondered.

Today, on my afternoon walk around the lake, I figured it out.

These wonderful, hardworking, amazing people are simply happy to be recognized.

This is the power of saying (and meaning) the words Thank You.

I knew this mattered, I really did. I try very hard as a manager to remember to say thank you and mean it. But even I forget.

My very humble team gave me a good lesson. They took me back to Management 101, and for that I’m filled with gratitude.

(Should I remind my own manager that I also tend to work harder with a few “thank yous” along the way?)







Image via Abstruse Goose.



Lessons From a Shredding Machine: Things I have learned about myself

For the past three days, it has been me, a U-Haul box (size Medium) filled to bursting with papers, and a shredder.

I shred and I shred and I shred.

Then the machine overheats and stops shredding. Then I go back into our under-house storage and pull out another box, bag or whatever and go through it until the shredder cools off.

Then I start shredding again.

Today, as I got down to the bottom third of the box of papers, I was sucked into a time warp. I was pulling out bills and correspondence dating back to 1999.

That’s 12 years ago. Twelve-year-old documents. Twelve years is both a very long time and yet a mere blip in the world.

It has been quite an archeological journey through the strata of one medium size U-Haul box.

Here’s a few things I’ve learned along the way:


1. For the most part, the stuff that I kept was the kind of stuff that shouldn’t have gone into the trash. For example: pay stubs with my social security number, account numbers and other identifying information listed. Papers with credit card numbers. Things like that.

Where I fell down was in not having a shredder. When I moved from the South Bay to this place, I burned out my old shredder and didn’t replace it. So I just kept all these papers in a box.

About 2007 or so The Good Man and I bought a shredder and so I’m doing a better job of keeping ahead of this stuff.

That’s growing, baybee.


2. I’m not actually a hoarder. Last evening I was a bit worried. I journeyed deep into the bowels of Google to read up on it. A true hoarder will have stuff filling every corner, including their car.

I abhor having a car filled with crap. Also, I think it’s a travesty to have a garage and not be able to park in it.

So my hoarding side and my tidy side conflict. This tenuous balance is what keeps me on the “not so bad but could use some work” side of the hoarding line.

Whew!


3. It feels really good to shred every remnant from a job I held for just a year and that treated me very shabbily.

Really good.


4. Boxes of crap kept up off the ground don’t mold. Boxes sitting on the ground become a scary experiment in the rapid proliferation of mold.

Just. Ew.

This doesn’t happen in New Mexico.


5. I don’t bounce checks nearly as often as I used to.

I’m sure that’s partly because I don’t actually write checks anymore. But I also don’t overdraw my account like I used to. I shredded TONS of notes from the bank notifying me that I was overdrawn.

I haven’t seen one of those in a long time. Like years.

I think I used to play it pretty fast and loose with the float time on checks. Not so much these days.

That’s growing, baybee!


6. I still keep a copy of all the important payments I make (like a copy of the check sent to the Superior Court to pay a red light camera ticket) but I don’t keep them in paper form anymore.

Don’t gotta put .pdfs in a medium size U-Haul box.

Ain’t no one gonna complain about a cluttered hard drive but me.


7. Getting out from under a pile of twelve year old crap feels really, really good.

So good I uncorked a nice bottle of red and am relaxing tonight feeling pretty happy about my progress.

So the shredding is done and the separating the wheat from the chaff, or the donate from the trash, continues tomorrow.







Image from The Lake Mary Blog.


Family Traditions

With the insanity of a more-than-full-time job, and the crush of the holidays, I’m a little sad that I wasn’t able to make a batch of my Blue Ribbon biscochitos this year. (Long time reader Ephraim has agreed to eat extra of his wife’s batch of biscochitos in order to bring balance back to the universe)

I also didn’t get a chance to make sugar cookies.

I didn’t manage to get to that chocolate covered peanut butter ball recipe I wanted to try.

And toffee. This year I was going to make toffee.

I didn’t get any of that done.

Thankfully, one family tradition did manage to squeeze through my kitchen as we near the holiday.

When I was growing up, my mom used to make these fabulous cream cheese mints. I always considered them to be so elegant and classy. Posh, as the Brits would say.

I remember my mom wrapped up a beautiful box of mints and gave them to my kindergarten teacher (who I idolized). She sent my mom a gushing thank you note. For some reason that stuck with me.

Through the magic of the internet, I was able to find myself a set of candy molds that approximated my mom’s collection, and Thursday night I put all else aside and whipped up a batch.

Tasty treats. Family lore.

Happy Christmas Eve to us all!!




This tin was supposed to make its way to work to share. It didn’t make it to work. More for me!



So pretty!!




Photos Copyright 2011, Karen Fayeth, and subject to the Creative Commons on the right column of this page. Photos taken with an iPhone4s and the Hipstamatic app.


That There is a Winner!

As the Holiday season draws to a close, just two days now until “The Big Day” those of us at work come together for our annual “What Did You Get From The Suppliers?” comparison event.

As I started my career working for the government, I rather enjoy being in private industry where we can accept small tokens from the companies we work with.

Now let me just say, I’m usually the big loser in these competitions because I work with the telco commodity. Those companies are as cheap as the day is long.

I thought I had a pretty good entry this year for Worst Present. I got this tacky plexiglass picture frame that sits in a weird base and when I put the plastic part into the base, it immediately broke.

And then, I got ANOTHER one in the mail the next day. Their sales team clearly didn’t coordinate.

So I brought that out and declared it the worst gift of 2011.

But I got trumped and trumped hard.

“Oh NO!” I heard from the corner. “I can beat that.”

Beat that, she did.

Behold:






Now, it helps to know that the recipient of this present is a very classy, stylish girl from the City. She’s quite Coco Chanel and Jimmy Choo.

To make this gift even more charming, it was handed to my coworker while still wrapped in the plastic shopping bag from the Dallas airport.

Obviously I had to concede the race. I reboxed my broken plexiglass frame in defeat.

By the way, the lady with the worst gift is also the winner of the most and best gifts too. She works in temporary staffing. Those suppliers fall all over themselves to give stuff away at the holidays.

I need to consider working in a new group. This annual defeat, even in the worst category, is gosh darn humbling.

And for as ungrateful as I may seem, I really do enjoy the little trinkets our suppliers send.
.
.
.
Especially when it is a box of See’s candy.