On The Road Again (Soon)

I’m just barely back from Singapore (in my mind anyway, it’s been two weeks today that my feet stepped off the plane in Cali) and now I’m gearing up and packing up for my next work adventure.

This time Boss Man is sending me off to a different part of the world. An area a little more in my wheelhouse.

In exactly one week I’ll be saying helllooooo Costa Rica.

Or, more properly, Holaaaaaa Costa Rica!

: cue a Latin beat :

Yup, that’s right folks, I’m headed to Central America.

Before you start imagining idyllic days by the blue-green sea, ratchet all of that back and imagine me in the middle of the densely populated capital city of San Jose.

While the trip to Singapore was all hand shaking and good food, Costa Rica is going to be some seriously hard work (and hopefully good food). I have an employee there who is still pretty new (yes, I hired her without ever meeting her in person) and she needs some back up.

Today I’m watching my calendar fill up with meetings for next week. Heads of Finance, IT, HR and the site director shall feel my steely wrath. Ok, less wrath and maybe more along the lines of “stop treating my employee like your hired hand or I’m gonna call in some really big boss types, and no one wants that.”

In Singapore I was there to make friends. In Costa Rica I’m there to have some pretty hard conversations. And try to make friends while I’m at it.

The good news is that most Costa Ricans (they call themselves Ticos) speak English, because my Spanish is Spanglish at best and I’m quite out of practice. I’m certain I can still easily order a beer and inquire as to the location of the bathroom, but beyond that I might stumble.

But I’m looking forward to trying!

And in other somewhat related news…file this under the World is Very Small and the World is Very Large:

Last week I had a one to one meeting with my employee in Costa Rica. She asked me about my trip to Singapore.

She said “Karen, I have something to confess. When you said you were going to Singapore, for some reason I thought that was located in Africa. I thought you were going to be out there with wild animals in the middle of the desert and I was really worried about you! I told my mom about how worried I was and she said “what is wrong with you?” So I Googled it and looked at photos. There’s all these big buildings. That’s nothing like what I thought.”

We had a good laugh because, well, geography can be a tricky thing.

Then I confessed that when I’d told a couple of my friends I was going to Costa Rica, they were like “now….that’s over by Brazil, right?” And I sighed and said “um. No. Central America. Nestled in there between Panama and Nicaragua.”

I say all this while admitting my own knowledge of geography is no great shakes.

We laughed again and agreed maybe I’m like a super secret spy and it’s better no one knows where I’m really going.

But really…

I’d like to buy the world a geography lesson, and teach them harmony.
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I’m both excited and terrified about this trip. The Good Man isn’t coming along this time, so I’m on my own.

Courage! rawr.






Image from FreeWorldMaps.net.



It Must Be Groundhog Day

Because I’ve just lived this day, again.

Originally posted March 8, 2011

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Did You Ever Have The Kind Of Day Where….


Did you ever have the kind of day where you are going ninety miles an hour at your work desk, cranking out the emails, spreadsheets and taking phone calls left and right, all while balancing the Greyhound bus stop that is the chair in front of your desk….

And despite all the chaos and kerfuffle, just in the nick of time, you manage to whip out your one page, beautifully wrought, easy-to-read table that contains the cheat sheet you’ll need to answer every question that will be machine gun fired at you at your 3:00 meeting.

So you send that sumnabitch to the printer and grab your notebook, hike up your pants, run to the copier, and grab that thing off the machine so you can make it to your meeting at something less than five minutes late.

Then you squeal around the corner into the copy room and you are heartened to hear that the machine isn’t working. It’s done. It’s printed your copy.

Only it hasn’t.

The screen reads “out of paper, load tray three.”

Inside your head, you say, “I can deal with this.”

So it’s one of those big industrial machines and to fill the paper tray takes not one, not two, but three reams of ecologically friendly 50% post-consumer lily white paper.

Being a good office citizen, you could throw half a ream in there and call it good, but you don’t. You fill it up to the top, slam the drawer and the machine fires up.

Sweet sound of the Gods!

And the machine begins spitting out page after page after page…..

After page.

After page.

And you realize the guy in front of you must be printing like a hundred copies of his forty page slide deck and it’s HIS FAULT that the machine was parched for paper when you arrived.

Nothing you can do now but watch that machine like a bird dog after a duck, all the while not-my-copy, not-my-copy, not-my-copy shoots out of the machine, perfectly stapled and collated and tidy as you please.

“Ok,” you say to yourself. “I can deal with this.”

Then the machine stops again. The engine winds down.

“Thank god!” you think.

But wait, your copy isn’t there.

“WHAT THE [EXPLETIVE DELETED]!!!” You may or may not shout.

The LCD screen on that machine says “Replace Toner” and provides helpful animated arrows to guide you through the process.

“Ok,” you think to yourself, “I can deal with this. It can’t be that hard.”

So you find a box with a new toner tube and you follow the bouncing arrow on the screen and the old toner comes out and the new toner slides in and now you may or may not have black toner dust peppering your arms.

But you slam closed the toner door and the machine begins to make a noise.

“Warming up,” it tells you.

And you wait for what must be an [expletive deleted] eternity while the machine “cleans the wires” and “recalibrates” itself at the pace of an anemic snail.

Then holy mother of Xerox, the machine starts spitting out copies anew and more and more of not-my-copy of someone’s presentation comes out.

Then, most miraculous! The single sheet that you desperately needed finally exits the machine!

Victory!

So to be helpful you pull the other copies off the machine to lay them aside in a nice, neat stack.

And because you are nosy by nature, you look to see exactly what is the document that held up your progress and made you irretrievably late for a very important meeting, and you come to realize that it is…..

Handouts for someone’s upcoming Cub Scout meeting.

You ever have a day like that?

No way, right? Because that story just *has* to be made up. Unless truth really is stranger than fiction.





Photo by Alex Furr and used royalty free from stock.xchng


Have You Ever Been to my Country?

That’s a very popular question, I’ve found, among the people of Asia. It is like a badge of courage to pay a visit to many of the closely grouped countries.

There is a lot of hometown pride there, and I think I can appreciate that. (ahem, note the title of my blog fercrimenysakes)

As mentioned, my purpose for traveling to Singapore was to meet with a very large supplier who works almost like an aggregator. On this trip I was to meet individually with the representatives of fourteen different Asian countries and companies.

Without fail, after introduction, one of the first questions I was asked was “So, have you ever visited my country?”

Since this was not only my first trip to Asia, but my first international trip ever, the answer was always going to be no.

I felt that simply saying no straight out is a conversation stopper. Instead of saying no, I tried to find some way to create a common bond to keep the flow going.

So, for example, when the two ladies visiting from Malaysia asked me if I’d ever visited their country, I replied “No, but my brother lives in Kuala Lumpur.”

“Oh!” they replied, and suddenly we had some basis for common ground.

When asked by the gentlemen from Japan, I replied, “I have not, but my husband has spent some time there and found it to be just beautiful.”

“Oh? Yes!” they replied and we spoke of Tokyo and snow monkeys and moved with ease into business.

But there were two instances of this conversation that really stick with me, now some two weeks hence.

First was the conversation I had with the two gentlemen from Pakistan. We spoke, carefully at first, and later without hesitation, about the many troubles the country of Pakistan is facing and the challenges this causes us doing business together.

One of the two men had gone to university in Australia, so he’d spent time in the Western world and got the chance to step back and see his country with different eyes.

“Do you think you would ever visit my country?” he asked, then said, “It’s very beautiful.”

I smiled and said, “I would like very much to see your country.” Then I looked him square in the eye. “Let me be very candid. Do you think it would be safe for me to make a visit?”

He paused, tried to smile, but a sadness washed over his face.

“I’m sorry to say this, but right now probably isn’t a good time. It’s very difficult for Westerners and especially Americans. I have a hard enough time explaining to my children why these people who do things I don’t understand make it so that I can only go to work and then go home. We never go out because any event like sports or a concert are just too dangerous.”

We were quiet for a moment.

I felt his sadness and I cannot even begin to imagine what that must be like. I really would like to visit Pakistan, to see the beautiful country he described. I often wonder if that could ever happen in my lifetime.

It seems unlikely.

And the other…

I sat at a table with three men from South Korea. One an older man, probably in his 50’s with very limited English skills. The other two were young, probably in their mid to late 20’s with full K-pop hair and dark rimmed glasses.

They were a funny trio, much like a dad and his two kids. One young man spoke pretty good English and he became the spokesperson.

“Have you ever been to my country?” he asked.

I smiled, and stopped to think if I knew anyone among my friends or family who had visited South Korea.

Yes. There is one. My dad.

He was in the Air Force and is a veteran of the Korean War.

Well, I didn’t say that to these men as talk of war, even among allies, isn’t always the best fodder for conversation.

But this fact hit bottom in my soul. I realized…What a difference a generation makes.

It took me a moment to regain my mojo. I smiled and said “No, but my plane will stop at the Incheon Airport on the way home.”

They smiled back.

“You know, that airport isn’t actually in Incheon,” the young man said.

“Oh?” I replied. “That’s like San Francisco. The airport is actually some distance away.”

“I’d like very much to visit San Francisco” he said, and we were back on track.

But I can’t stop replaying that conversation in my memory.

It’s actually rather meaningful.

Every one of the fourteen face-to-face meetings I had was deeply powerful and incredibly worthwhile.

Each group expressed their gratitude that I had traveled such a long distance in order to meet with them.

The travel was good for my program and good for my company.

It was good for me personally, too.

Those fourteen conversations held on the 21st floor of a towering highrise on a sweltering Spring day in Singapore left a lasting impression on my soul.

I look at the world a little differently now.

All that learning to be had just on the other side of a passport stamp.
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To my credit, I didn’t ask a single person “So, have you ever visited New Mexico?”

I thought about it, though.







Don’t Forget Your Tissue Pack

According to the Hitchhiker’s Guide to the Galaxy, a towel is the most “massively useful” thing you can bring along when you are traveling.

I suppose that covers all of the galaxy except that unique corner of the universe known as Singapore.

In Singapore, the tissue pack is king.

You see, the restaurants in Singapore don’t provide napkins and the bathrooms don’t have paper towels.

So every true Singaporean keeps a small pack of tissue handy in pocket or purse because some of the best food available involves getting your hands pretty dirty.

But the humble tissue pack is more than just a clean up device. It’s a calling card, perhaps better described as a place holder.

In the many Hawker Centers in Singapore serving up fabulous street food, things can get pretty busy, especially at lunchtime. There are usually a lot of tables, but they fill up quickly.

The best way to hold an open table while you order up your food is to lay a tissue pack on the table or seat.

I’m totally serious.

There is a social contract amongst the people of Singapore that says if a table has a tissue pack laying on it, that table is reserved. And everyone honors this.

No one simply pushes the tissue pack away and sits down. The tissue pack carries clout.

I was told that the tissue pack hold can last for at least a half hour or possibly longer.

And then once you get your heaping plate of chilli crab you settle into your saved seat and dig in to crack claws and legs and extract every savory morsel. The tissues are there to help you clean up.

Tissue packs are relatively cheap if you buy them in a drug store, like five cents a pack, but so valuable that it’ll run you up to a Sing Dollar (about .80 US) if you forgot your pack and have to buy one there at the Hawker Center.

It’s best not to show up unprepared.

Oh yes, in Singapore the most massively useful thing is a good clean supply of tissue packs.






Image from the Musings on Communication blog.



I’m Not Alone

So it was on flight SQ16 from Incheon to San Francisco that I picked up a new friend.

Maybe friend is too generous a word.

A follower? Stalker? Shadow?

I think it all started somewhere over the international date line. It gets pretty wonky up there over the Pacific.

When I got off the plane, there was someone there. With me. Only I didn’t realize just who yet.

Tuesday, as I went to work, he came along.

I say he. Really, this thing is a genderless entity, a spectre, an imaginary friend. But for the sake of ease, I’ll say he.

As I commuted to work, I finally realized he was there. In the passenger seat. He went with me into the coffee shop. He was there when I parallel parked my car. He took a seat in the conference room where I’m attending a training class.

He sits next to me. With me. On me. On my head. Wrapped around me like a blanket made of wet mud and peat moss.

The entity is jet lag. I call him JG for short.

I think you’re not supposed to talk about JG. When someone asks, the right answer is “fine! Oh I’m doing great. Yeah, no problem.”

But it’s a problem.

JG is real and JG is profound. I try to stay normal. I try to make a salient point during the workshop on data security but while I speak, JG puts cotton fluff and jello into the working parts of my brain.

JG gives me a nice outfit to wear to work, only the fabric is the leaden material found in xray rooms and dentist offices.

My shoes are made of concrete.

I lean forward and my shoulders slump so I can carry the heavy load. I straighten up again and pretend JG isn’t there. My shoulders slump once more.

JG won’t be ignored.

I turn in early to bed to try to get right, to reclaim my brain and my body and I drop easily into sleep. JG jostles me awake at 2:00 am and says “hey! Let’s play!”

I rise and have a snack and try to get something done so my day isn’t a total loss but JG robs my motivation and steals my creative will.

Instead I sit on the couch watching “Mad About You” reruns and wondering where in the hell my life has gone since Paul and Jamie examined married life in the ’90’s.

Then I hallucinate about being stuck in customs somewhere in Asia.

I shake my head from side to side to clear my etch-a-sketch of a mind and try again to focus on the television. Maybe some more food will help.

There isn’t a pill that can cure me of JG. There isn’t a quick fix remedy.

There is only time.

JG and I will be hanging out for a while. You’ll find us in aisle 6 at the grocery store. I’ll be the one standing there bewildered and trying desperately to remember what I needed to buy.

JG will be the one playing tricks in my eyes and tripping me at the ankles and making me want to lay down on the stack of ten pound bags of jasmine rice and close my eyes, just for a moment.

Until strange dreams startle me awake and I rise again to wander the world, a little lost American girl searching for another cup of Singaporean coffee (kopi) and a slice of kaya toast.








Image found on Anabolic Minds.