The Many Faces of Starbucks

It’s both a blessing and a curse that immediately next door to the building where I work is a Starbucks. This means I visit the green mermaid several times a week, spending both precious dollars and time worshiping at her fins.

But I’m not sorry. It’s a nice break in the day to lay down arms in email form and go next door to grab a cup of something nice.

So in my recent near daily adventures to the ‘bucks as I stand in line and observe, I have started to get a bead on the various faces of the customers of Starbucks.

Here’s my thoughts, in no particular order (feel free to add your own in the comments)

The Stalker – This person places their order and immediately moves to the pickup area. The Stalker doesn’t care if there were ten people ahead who ordered first and are still waiting, nope. They will set up camp right there at the edge of the pickup spot, blocking everyone else from grabbing their order when ready. Often they will have also ordered a pastry and they will stand there mouth breathing and chewing their petit vanilla scone like a cud while staring dully at the barista. At their worst, The Stalker will pick up and check each cup that comes out to see if it is their order. They do this even if the barista has called a name that isn’t their own. It is as if by sheer force of their will, they can turn the beverage into theirs, because they are the center of the universe.


The Can’t Be Bothered – This person places their order, pays the tab and then disappears. Their drink is made in due time and the barista calls their name or their drink order. No response. So the drink sits there getting cold (or warm, depending). And it sits. And sits. If it has whip cream on top, this starts to wither and ooze. The barista calls out the name or drink over and over and everyone looks at everyone wondering who the heck ordered this drink and won’t pick it up. No one really knows where The Can’t Be Bothered has wandered off to.


The Planner – This person orders their drink and then moves to the sweetener station where they grab their sugar packets, stirrer, coffee jacket, straw, napkins, etc. They stand there waiting with sugar packets pre-shaken down and ready to pour (in some cases already torn open). They look like special teams ready to take delivery of the pigskin, hands open and ready to receive. The very second the cup hits the countertop, bam, they are on it, sugar, stir, jacket, lid, booyah! And out.


The Conspiracy Theorist – This person has ordered a special drink for a special snowflake in a special way and they are convinced the barista will make a mistake. The barista sets the drink down, The Conspiracy Theorist swipes it up off the counter and looks at it in askance as though it will betray them at any moment. “Does this have four pumps?” they will ask, “Is this no foam?” or “did you heat this to exactly 230 degrees?”. The barista will nod and give affirmative answers through clenched teeth that try to make a smile but can’t quite. God help the barista who gets it wrong, “Oh, gosh, no, I forgot and only put three pumps. Let me fix that.” This just encourages The Conspiracy Theorist.


The Indecider – This person stands patiently in line, gets to the front, and doesn’t know what they want to order. They take something like twenty minutes just to decide what they want and then of course they use a gift card that doesn’t have enough money so then they dig around in pockets or purse or backpack for the 72 cents to pay off the rest of their tab. I often want to throw a dollar bill at them so they will just finish the heck up. Argh! And as they dawdle the line starts queuing up out the door and onto the sidewalk. Boo!


Ok, that’s only the beginning of my log of personality types at the ‘bucks. Much like Jane Goodall, I am out there living among them. I will continue to take notes as new classifications arise.




Ah, a stalker family!

Yes, I blurred that person’s face




Image found here.




An Open Letter To An Inanimate Object

Dear Package of Fruit of the Loom chones that were on sale at Target:

Look, let me just start with the end in mind. It’s not going to work out between us. Mostly because of the way you have behaved around my hind end.

Oh sure, the early days were grand. Glorious. Filled with anticipation. You lured me over to your side by wearing that fabulous “on sale” tag from my local Target store. Your price was so shiny and new and your colors, oh your colors. Yes.

I’d been with my old yonderwear brand for years. And years. YEARS I TELL YOU, and I had been wanting to get some new pairs since time makes fools of us all, including rear-covers. Yes, the holes, the leg elastic is shot, the droopy nature of the old drawers made me long for something fresh.

The store for the usual chones is a bit of a drive and I thought hey, maybe it’s time for a change. Maybe I can make a new friend with a new brand and I won’t have to drive over hell and tarnation and deal with a jacked up parking lot just to get undergarments.

Just as I was thinking this, you entered my life. There I was already at Target and your price was right and you looked cute and I thought “why not?”

Why not, indeed.

I flipped over your simple package and I looked at the sizing chart on the back. I checked and double checked and yes, I bought the right size in the right colors in the right style.

Oh how excited I was to bring you home and try you on! I’d also procured a new nightgown so I looked forward to all of the newness and shiny and happy and joy in my house!

I did hesitate for a moment. Yes, I did. I also walked over and considered another brand of undershorts but they were more expensive. You got me on price. Oh ho ho, you sure got me.

I put you into my basket and then took you out again. Then I decided I was being a fool and put you back in there.

That warm Saturday evening I took a nice long bath, scrubbed up, shaved the ol’ legs and then toweled off, ready for my new garments.

I opened your pack, picked a color and slid on my new skivvy fashions. Ah yes, they fit perfectly. Excellent!

But then, oh then, I began to move around. I picked up some towels and hung them up, put some things in the hamper, emptied out the trash in my room.

The bending over. That’s where things took a long bad trip. Instead of being supportive and helpful, each time I bent over you packed up shop and moved north.

Very. Far. North.

And so I’d forcefully put you back in your assigned location only to have you shoot North again at every turn.

Twenty minutes. That’s how long you lasted on my nether regions. Twenty. Minutes.

Then you were cursed at and quickly removed in favor of a pair of the ol’ standby. The brand that knows my curves and cherishes them so. I did a bend test and nary a problem in Ol’ Faithful. Everyone stayed in their assigned campground and didn’t drift in wrong directions.

So here’s the thing Fruit of the Loom knickers…it’s not me, it’s you. Very much you. One hundred and ten percent YOU.

I’m so disappointed, and so ashamed I cheated on my loyal and trusted brand.

Thus, I must banish you from my home.

Don’t go away mad, just go away. Forever.

Unkindest regards,

K








Image found here.




We Are A Man Down

These past few days have been a little harder than usual. I mean, the regular crap with work and traffic and laundry and all of the trappings of being a grownup are there. It’s just…these past days have been a little more uphill than usual.

That’s because my partner in crime, The Good Man, has been out of town on travel. So, you know, boo hiss on that.

Well, that’s not entirely true. He took off early Saturday morning and in many ways I was pretty damn excited to be a bachelorette for a while. Whoo! All my limbs all over the place in the bed! I can watch sappy chick movies on Netflix without the ongoing sarcastic commentary in the background. I can eat whatever I want for dinner without explaining!

Yes!! Saturday I glued myself to the couch and watched way too many episodes of “How I Met Your Mother” (how am I just discovering this series?) and that night I had cookies and a crisp cold glass of chardonnay for dinner.

Yes I did!

The next morning I woke up with a tummy ache. And when I reached out for the comfort of my adorable husband, he wasn’t there. Even the damn cat wasn’t with me in the bed, she wasn’t having any part of me.

I found her sleeping in the chair by the front door. This is the place she sleeps when she waits for us to come home. Note I said “us.” I’m there in the house, she knows I’m there, but she is not having it. The cat is depressed and stays in this chair all day, waiting for her boy human to come home. Which does wonders for my ol’ pet owner self-esteem, I can tell you that.





Sunday afternoon I ran some errands. WAY less fun to grocery shop without a cute boy there to hold up a funny looking vegetable to make me laugh or to get the last box of my favorite cereal off the very topmost shelf of the store.

Damnit! I don’t wanna be a bachelorette anymore! I like being a couple. All those times I complain about his lengthy limbs encroaching on my side of the bed was all just joshin’. I wouldn’t mind a big heavy arm across my tummy while I sleep. He can even steal all of the blankets, I’m ok with it!

*sigh*

Tomorrow. Tomorrow is when my joy comes home.

Ain’t no sunshine when he’s gone. Well there was, just one day. But then nothing but cloudy days since.








Sad cat image Copyright 2013, Karen Fayeth and subject to the Creative Commons in the right column of this page.

Lyric image found here.




Woke Up This Morning…

…and put on my cranky pants. The extra heavy-duty pants of crank.

Whoooo doggies am I cranky. And what’s worse, I know I’m cranky and can’t seem to step out of it.

I just blasted a coworker who sent a really inane request over to my team. To be fair, it is a REALLY inane request and something needed to be said. However, saying “this request needs additional definition and will be challenging to deliver in the time frame requested” is different from turning on both fire hoses to full blast.

Yeah. I did that. The full blast thing.

I apologized. Yes, I did. I said “I don’t believe this is an appropriate request but I was wrong to blast you for that.”

Being humble makes me feel bad about myself and my actions. It was the right thing to do, but also makes me a bit more cranky. Over the course of my now twenty year career I have been blasted right and left, and usually without remorse.

Leadership up to the CEOs of large companies have had some harsh words that landed on me. This includes one senior level executive who said to me and a peer as we presented a project we had worked on that needed approval: “You two are f—ed, your analysis is f—ed, now get the f— out of my office!”

Not one of my best days at work.

One might say, well, if you have been blasted by successful leaders who did so without remorse, then why do you feel bad about it?

Because I hated being blasted. I hated being treated like something lower than a piece of crud. I thought it was wrong every time it was done to me. It was inappropriate, and it was demoralizing, so why would I perpetuate this behavior?

Some might say that apologizing is a sign of weakness. Maybe. Or maybe it’s a sign of strength to not act like a temper tantrum throwing toddler, or at least owning it and apologizing when one does. Who knows?

But, some might say, some of the great leaders of our modern times including Steve Jobs and Larry Ellison (among many others) are known for their profound temper tantrums. Sure. You don’t hear the stories of the great leaders who acted with grace. That doesn’t sell newspapers.

At this point I should admit that I don’t know the right answer. I only have to live with myself today, tomorrow, years ahead. I have to lie down at night and decide if the way I treated people was the way I wanted to be treated. I have to own who I am and how I act.

I can’t reconcile venting my cranky pants on someone and not owning that and apologizing. There is a difference in being firm and a bit demanding and being a jerk.

May I always work hard so I know where that line lands.









Image found here.




Trying Not To Be “That Guy”

The rest of this week is going to be a drag. Any joy I feel at having a short week after a long weekend is dried up by the fact that I am required (not suggested, not a choice, required) to attend three full days of training here at the ol’ place of work.

Three. Full. Days.

Somewhere around that time in history when the first smartphone came out, I developed a pretty severe case of adult ADD. I cannot sit still like a good kid for more than an hour at a time. In order to get me to do that, the topic better be damn interesting.

Sneak preview: The topic of this training is not. At all.

The guy giving the training is doing a good job. He is trying his hardest to make this interesting. Cracking a joke here and there. But even he knows this is a drudge and we all just gotta get through it.

And so the first couple hours were fine. It was all new and somewhat interesting. The next couple hours were hell. Part of the “rules of the road” for the class are no open laptops and no looking at phones.

Argh!

So I’m bored. I doodle in the margins of my notepad. I let my mind wander to far off topics (at one point I was wondering if I should cut my nails or keep them a bit longer since they are so strong right now).

And then I run out of things to wander off about and supposedly I’m supposed to be paying attention and learning something and getting something out of this class that my department paid big money to force me to attend.

So then boredom gives way to something else. Something sinister. I become “that guy” in the training class. You know that guy. Or girl. Whatever. You know, the person who participates. Who answers questions. Who offers suggestions. Who always has something to say. That person who everyone is sick and tired of by the end of day one with two more days of class ahead.

I hate that guy! Except when I’m being that guy and then it’s a crap load of fun!





It’s a…you know…big mouth bass. *snork*




Image found here.