The Day I Rode In The Belly Of A Whale

Or: Tales From The Upper Deck

When word came down at work that I had approval to travel to Porto, Portugal to participate in meetings with key folks from around the world, things began to follow a usual path.

Since the place I work for gets a lot of Federal funding, we’re bound to abide by the Fly American Act, i.e. when on Federal business, fly US carriers.

No problem. I’m used to shoving my cookies onto a United Airlines jet and riding around the world, so per the norm I picked out my United flight pairs and the admin booked them. I was all set.

Because I am a little weenie and need more leg room, I like to pay out of pocket to upgrade my government bought United economy seats to United Plus economy seats.

My employer doesn’t pay for business or first class and I don’t fly enough to rack up the miles to get me there, so I ride in the back half of the plane. Economy plus at least gives my long legs a little room. A little less sardine-like.

However, when I logged into my United account and tried to upgrade my seats, I was told I could not. That I would have to wait until the day before the flight to pick out seats. What?

It took a little work but I figured out the deal. Three of my four flights on this trek would not be on United planes but a codeshare on Lufthansa.

Well hell, I’d never flown Lufthansa before so this was an adventure.

Doing some research on the Lufthansa site, I also figured out that my plane for the San Francisco to Frankfurt leg of the trip would be on an Airbus A380-800 airplane. A gigantic double decker of a holy-crap-that’s-huge airplane.

In fact, it’s the largest passenger plane flying today.

Looking up the specs of this plane online, I found people affectionately call it “the whale,” and it’s no wonder. The configuration I rode seats about 500 people.

When I was finally able to select my seats, I found that the second floor of the airplane (this airplane has two floors!!) was mostly first and business class, but the back of the upper deck had a small grouping of seven rows of economy seats. So yeah, I scooped up an aisle seat upstairs right away.

On the day I arrived at SFO, I let out an audible “wuh-huh-hoooooo” when I saw the airplane sitting at the gate. Then I became filled with anxiety. “How will that ever fly?” said my worried mind.

I wondered if my brain had anything I could compare this to. Many years ago I worked for a Lockheed Martin site that was right next to a military airstrip. Every once in a while the military would practice “touch and goes” with various planes and pilots. We’d drag our desk chairs outside and watch the show.

What I’m trying to say is, I’ve seen a fully loaded C-130 execute a touch and go, so yeah, I realized that the A380 could certainly fly. And I was going to get on it.

As I walked down the jetway to the plane, my heart began trip hammering. I always have a moment of pause before boarding any plane but this was different.

I stepped through the nice wide doorway and saw a beautiful gleaming white staircase front and center. “Ah, that must be how I get up there,” I thought.

The oversmiling male flight attendant looked at my ticket and informed me that I needed to go all the way to the back of the plane and find a staircase there.

In other words, your economy-seat riding ass don’t climb these stairs, honey.

Fair enough. I set off on my journey to the back of the plane. I stopped rest once or twice. I had snacks to keep my energy up. I may have camped out overnight. Jesus, that’s a big airplane.

Finally I reached the end of the plane and scurried up the stairs, then slid into my seat.

It was still an economy class seat so it fit tight around the hips. I got snug like a bug in there as the plane began to push back from the gate.

The Lufthansa A380 features three live cameras, one on the nose pointing forward, one on the tail also pointing forward, and one on the belly looking straight down.

Here is a terrible quality image. It’s a photo taken with an iPad of my screen on the plane as we are somewhere over the Labrador Sea. It’s enough that you can see what the view from the tail camera looks like:




I wanted to stick my hand out the window and wave to the camera, but that’s mostly frowned upon


It was mildly surreal to watch this behemoth take off from a bird’s eye view but I was fascinated.

Once aloft, I began to realize why non-US carriers rock the casbah. It’s one word: alcohol. The wine flows freely on non-US airplanes. I had flown a Singapore Airlines plane a few years ago and was gently surprised at the wine served with meals. The Germans have the Singaporeans beat. Wine with snacks, wine with dinner, brandy and irish crème after dinner.

All of this is a plot, however. They ply you with food and booze then turn down the cabin lights. Pretty much everyone falls asleep right away. Except me, I have a flaw in my DNA. I can’t sleep on a plane. Not even a long haul. Nope.

The Good Man shares this flaw and it’s good when we travel together because we entertain each other like little kids while everyone else sleeps. Sadly on this trip I was alone.

The flight attendant overseeing our little cozy area of economy class seats was a rockstar. He noticed I was the only one awake and didn’t let up on the top-notch service. He checked in on me constantly and brought water, juice, snacks and some cookies that seemed way too delicious for economy class.

Even though I was packed into an economy seat I felt spoiled like a little princess up there, inside the white whale.

When she touched down in Frankfurt I was reluctant to leave my cozy little seat and my white glove service. It was a gentle landing as the plane beast docked next to its siblings.

That was one of the most comfortable and happy international flights I have ever known and I am sure I will reflect back on it for years. It has become the high water mark by which all other flights will be measured.

Sadly, when going home from this journey, the Frankfurt to San Francisco leg will be on a plain old United jet, a Boeing 747-400. That plane also has a second deck, but only the pish-posh get to sit up there.

I’ll be seated among the cattle, in an economy plus seat but still among the unwashed. No first class cookies for Karen on the way home.

I think I’ll write a nice letter to Lufthansa to tell them how much I appreciated the flight attendant. As I have learned in my short time in Portugal, I will extend a hearty obrigada (i.e. thank you or much obliged) for his attention and job well done.

And I will wistfully dream of my time inside the whale, a modern day Jonah high above the bustling world.




Thar she blows!






With a nod and a smile to Johnny Jet for the photo and for his awesome blog post about the Lufthansa A380. Read it here.





What? No. Thinking Businessey Things.

My employer is weird. This is known. And one of the weird things they like is to have portraits done of all of us minions every couple years.

The employer has a professional, award-winning photographer on staff and in addition to his amazing photos of amazing science, the poor guy also has to sit in a conference room while a parade of geeks, nerds, scientists, engineers, and dorks like me clomp through.

Last time I had a work photo taken, it was two years ago. It was a humid day. I had to walk up a steep hill to get to the place where the photos were being done. I was running late because I couldn’t find a parking spot.

I’d sweated my makeup off and my hair frizzed to cotton candy status. Then I sat down and had my photo taken. It’s awful. And it’s published on my department’s website for all to see.

We’re encouraged to use that photo as our email avatar. Nope.

Today is the day when new company photos are being taken. Argh. I have been, to put it mildly, obsessed about this. I want my new professional work photo to be something I am willing to look at.

Yesterday I carefully examined all of the photos of my coworkers in the photo archive to assess what works and what doesn’t. This morning I curled my hair. I put on makeup. I fussed.

At about twenty minutes before my appointment time, I sat at my desk fretting. I decided to open Photobooth on my Mac to get a real look at how things were working and what needed fixing.

I gazed into my laptop camera and took a couple shots. I evaluated the smile, the hair, the lipstick then I went back in to try again.

I was staring the camera dead on, trying to smize when in my peripheral vision I see one of the auditors come walking down the aisle. The very serious big 4 outside auditors here doing serious stuff like auditing financials. And here I am, a manager, supposed professional, at my desk selfie’ing.

So I tried to play it off real quick. I looked away and was acting all like “no, no selfies here.” And “Yeah it’s cool, ain’t no thing.”

And then the Photobooth “flash” popped (it flashes a blank white screen). Busted.

Yeah. Um.

Anyhow, I took that photo of my shame, cropped it, sent it through an Instagram filter and now it’s arty. Thoughtful. Meditative.

Nah, it’s just me trying to look cool and failing miserably. Welcome to Dorkville, population me.

I sure hope my professional photo turns out a lot better.




Thinking so hard right now.







Photo Copyright ©2015 Karen Fayeth and subject to the Creative Commons in the right column of this page. Please don’t use this photo elsewere. I’m asking nice. Photo made with Photobooth, Instagram and my special brand of genetic dorkiness.




El Frijol

A couple days ago I mentioned that I had been in Chicago for a writer’s conference at the end of March.

I’ve been to Chicago many times (as in passing through on my way elsewhere) but I’ve never really been to Chicago. When a couple ladies from my class said they wanted to go into downtown for dinner I was totally on board.

We hopped on the L and headed from Rosemont into downtown and walked around.

The ladies were intent on seeing Cloud Gate, colloquially known as “The Bean” and I was onboard.

It just so happened that the March theme for my photography club was night photography, so I took along a camera just in case I saw something good.

The Bean is like any touristy object, it’s been photographed thousands of times. I had no idea what I could do to improve on what’s already been done, so I just had fun with this shiny reflective piece of art.

Here’s what I got:




Image Copyright © 2015 Karen Fayeth


I think the Chicago skyline is so beautiful and a bit iconic as well. I love that at certain angles, the polished surface of the Cloud Gate just disappears into the sky like liquid silver. It’s really cool!

My favorite part of the whole night was when my fellow travelers and I had found our way to Millennium Park and were a bit lost trying to find The Bean inside the park.

At one point, a bunch of kids came running and flowed around me like a stream while they pointed and shouted “El Frijol! Mira! Mira! El Frijol!” I smiled because I knew I was near. And I laughed because of course it’s called El Frijol. My New Mexican pride stool tall as I found that big shiny bean.

I love the shot, but I wasn’t sure anyone else would. Turns out this photo took second place in the voting for my photography club’s monthly challenge, and that makes me happy (missed first place by one vote!).

After The Bean, we found our way to Giordanos because hello Chicago style pizza! Can you believe I forgot to take a photo of that delicious deep dish? Oh well.

This photo of Cloud Gate brings me good memories of downtown Chicago. I look at this beautiful bean photo and I smile.

Chicago is such a great city. Really top notch. I can’t wait to go back.




A Conversation

(A conversation between the warring factions in my brain. From about an hour ago.)

What’s this?





Duh, it’s a screwdriver.

Go deeper.

A flat head screwdriver.

Keep going.

A Sears Craftsman flat head screwdriver.

Bingo. Now, why are you holding this in your hand and staring at it so intently?

Because this Sears Craftsman flat head screwdriver is not mine.

Yes. This screwdriver isn’t mine. I mean, I found it in the bottom of my toolbox. I was looking for some electrical tape to repair my iPhone charging cable. Because I’m too cheap to buy a new one.

Yes, I have a toolbox. Mine. And I’ve got some nice tools. Only, I don’t have any Craftsman tools. I’m also too cheap to buy good quality handtools. What, am I building a skyscraper? No. I have never bought a Craftsman tool because I make do with discount store goods.

Except for this screwdriver. My lone Craftsman in a sea of cheapies.

And?

And when I look at this tool, I can tell it’s been used. A lot. It’s not new. It’s scuffed, the handle shows traces of white paint. The tip is scratched to hell and someone has used the base to try to hammer something.







And?

And I just remembered where I got this Sears Craftsman flat head screwdriver.

I stole it from my father.

Okay, stole is probably too strong a word, but I did lift it from his toolbox and did not return it.

I kind of feel bad about that. He used to get so ticked when his tools didn’t find their way back to his toolbox. Can you blame him?

I wish I could give it back. Only I can’t. He’s been gone for ten years and I’ve been carrying around this stolen property without even knowing I still had it.

But I do. Still have it. Now. Today. In the bottom of my toolbox, nestled next to the electrical tape and a bent hand saw blade. The saw blade is mine. All mine. Cheaply made, hence the wrinkle in the metal.

But that Sears Craftsman flat head screwdriver that came along with me from New Mexico to California. That’s a quality tool. The logo has rubbed off and the metal is a bit rusty. And it’s filled with memories, both good and bad. A lot of memories. So many I got a little lost.

What is Vanadium anyway? It says that word on the handle. Ah it’s a mineral. It’s a fancy word used to make this tool seem important. A simple Sears Craftsman flat head screwdriver.




It is kind of important, in its own way.







All photos used are Copyright © 2015 Karen Fayeth and subject to the Creative Commons license in the right column of this page. Shot with an iPhone 6 and the Camera+ app.




Crib Notes – Oddball Interview Questions Answered!

You wanna cheat a little? I’ll help you. C’mon, over here.

You didn’t get this from me but…

Yesterday in the SFGate I read an article that gave examples of “oddball” interview questions asked by Silicon Valley companies.

Interview Questions


As I read through them, I found them quirky (like most Silicon Valley companies) but not really that all that odd.

Given that I’ve got twenty years of being a manger under my belt and for most of the twenty years I have been recruiting in one form or another, I actually was pretty on board with many of these questions.

For the past two years at my current employer I have consistently either been interviewing for myself or sitting on interview panels. I’ve thought a lot about the all truly terrible candidates I’ve seen and how I wanted to take each of them aside for some coaching.

So many good people just can’t find their way around a curveball interview question and that can really hinder their chances at getting hired.

When I started reading these so called “oddball” questions in the article, I thought about how I would answer them (or I would want a candidate to answer).

From there I decided to make a cheat sheet. Think of this as my free interview coaching and mentoring for the people out there hustling and trying to get a job. We all deserve to earn a paycheck and sometimes that barrier seems unreasonably high.

I have shown the question exactly as stated in the article and in parenthesis is the job role that this question applied to.

Here we go:

1) Describe the color yellow to somebody who is blind? (flight attendant)

First off, as a longtime interviewer, I think this is a genuinely lame question. You are just trying to throw the candidate off their game. Perhaps that is the goal.

However, since this applies to a flight attendant, I believe the interviewer is trying to see how you can apply complex concepts (such as, oh I don’t know, FAA regulations) to someone with no frame of reference for those concepts (such as any clueless airline passenger).

Here’s how I would answer it:

Since a blind person does not have visual cues to reference I would want to reference their other senses. When I think of yellow in other sensory terms, I might, for example, ask the person how it feels when they are outdoors and feel the sun on their face, because that is how yellow feels to me. Or ask them to think of how a freshly cut lemon smells because that also invokes the color yellow for me.

2) What is your favorite 90’s jam? (customer care)

As this is a customer care role, they are looking to see how relatable you are. Instead of trying to impress the interview panel with your knowledge of obscure indie rock, I suggest going a bit mainstream with an edge to show you have some verve but you can also relate to the common person.

Here’s how I would answer it:

There are so many groundbreaking artists from the 90’s but I have to go back to the band that for me really defines the 90’s music, and that is Nirvana. Kurt Cobain’s complex musical genius stands up today. I can’t help but crank up “Smells Like Teen Spirit” every time I hear it, even if it’s just playing in Muzak form on the elevator.

3) If you were asked to unload a 747 full of jellybeans, what would you do? (IT support manager)

The interviewer is trying to get at the candidate’s thought process for solving big problems. I suggest giving them a pretty detailed answer to show how you assess the root cause of the issue and put a plan in place to resolve the problem.

This is one area where A LOT of candidates fail, in my opinion. Almost all interviewers ask some form of this question, i.e. show me how you solve a problem. Most candidates are unable to show me how they get from point A to point B to final completion. It drives me batty.

Here’s how I would answer:

First I would need to assess in what form the jellybeans were loaded onto the 747. Are they neatly wrapped in boxes? Then I would assess how many and what size boxes and then form the appropriate team to efficiently load the boxes onto pallets and schedule forklifts to quickly remove them from the plane then work with logistics to get them delivered to their proper location or locations.

If the jellybeans are loose on the plane, that is a much bigger problem. First I’d have to assess if they are piled up to the doors and how I can crack open that door without losing a lot of the cargo. I’d consult with experts in the jellybean packaging field to understand how to load out the jellybeans into boxes or other appropriate packaging and then obtain that packaging and other equipment that might be needed. I would then form the work team to first package the jelly beans then find the right crew to offload the packaging onto pallets and then forklifts to allow logistics to them move them their final destination.

4) What did you have for breakfast? (retail clothing sales associate)

This question is just intended to get a candidate out of the rote answer and response mode. Fine. Kind of a lame way to get there if you ask me, but okay.

How I would answer:

This morning I had a homemade breakfast burrito that included eggs, non-dairy cheese since I am lactose intolerant, green chile and some pinto beans. I like a nice mix of protein and carbs to start my day. And I washed all of that down with a nice soy latte. Gives me a good base for the day’s energy requirements without pesky drops in blood sugar.

5) What would you do if you were the one survivor in a plane crash? (Trust and Safety investigator)

Okay, given the job role being considered as a safety investigator, I don’t really consider this one an “oddball” question at all. This is right in their wheelhouse and I think anyone with these skills applying for this job would have a solid answer.

Here’s how I would answer it but I may be off base given the job function where I have no experience in this function:

Immediately following the incident I would quickly determine that I truly was the only survivor and would make sure I gave aid to any other passengers who may still be alive. If I am genuinely the only person alive, then I would stop and assess the situation. First I would look to see if the communication system of the plane still works. Am I able to contact someone for assistance? Then I’d also look for flares or other ways to flag down help.

From there I would study the surroundings. Where am I? What are the prevailing conditions, i.e. am I in the water? Am I in the snow? Is it very hot or cold? I would begin by constructing some form of shelter against the elements. Then I would search the plane’s remnants for food and water and collect those together in a single location. I would also begin looking for a source of heat. Then I would need to consider the potential dangers and find ways to prepare. For example, am I in the woods and is there potential for bears or wolves to attack? Then I must take proper precautions with my food and water and maybe a means of defense if needed.

(this response could really go on and on in my opinion, but you get the idea where I’m going)

6) If you woke up and had 2,000 emails and could only answer 300 of them, how would you choose which ones to answer? (Rotation program candidate)

This is just another form of “here’s a problem, show me how you would resolve it”

Here’s how I would answer:

I’d take a first run through the email to see if any of the subject lines list “RUSH” or “URGENT” and attend to those first looking to be sure there was not a long chain of conversation on the issue and if it was already solved.

Then I would sort the email to look for groups of long chains of email conversations and then review them based on subject line to determine which take priority then only open the very last item in the conversation chain, as that will contain all of the prior information. If that last email resolves the problem then I’d move on to the next chain of email.

7) What’s your favorite Disney princess? (fast food crew member)

I personally balked hard at this question, I think it’s not really a suitable question, but again, designed to throw the candidate off their game to see how they think on their feet.

Here’s how I would answer:

While every Disney princess has their merits and detractions, I think I would say my favorite is Ariel from the Little Mermaid. Why? Because for better or worse, she had a clearly defined goal and a clearly defined methodology for obtaining that goal. While I may or may not completely agree with how she went about it, I respect that she got results, i.e. marrying the Prince.

8) Who would win a fight between Spiderman and Batman? (medical simulationist)

This is another of those not really oddball questions given the job role. In this scenario they are genuinely looking for the candidate to create a simulation and then run it through.

I have to admit, this one is going to be a bit hard for me as I’m not that well versed in the superheroes, but here’s my shot at it.

Here’s how I would answer:

What we’re looking at here are people with different sets of skills and tools at their disposal. Spiderman’s talents are a bit more organic, he’s strong, he moves well and he’s got that webbing that he can use very well to his advantage.

Batman comes fully loaded with a lot of sophisticated gadgets that he can employ at his disposal.

So who would win the fight? Well, that’s tough to say, but given the backstory and maturity of the superheroes, I tend to lean toward Batman. He’s older and more experienced and very savvy about the world. Spiderman is a bit younger and more impetuous. He has moments of brilliance but also has made some big mistakes.

Also, Batman has very little to lose while Spiderman has more family and a girlfriend to fight for. Given the battles, usually the one that has nothing to lose will fight the hardest.

9) How many people flew out of Chicago last year? (software engineer)

Ugh. What a question. What the interviewer is looking for is not that you can quote the number off of the top of your head but how you will go about getting to the number. Again, solve a problem and show me how you’ll do it.

Here’s how I would answer:

Well, since I don’t retain this sort of data off the top of my head I cannot give you an exact answer, but let me tell you how I would go about gathering that information. It could be as simple as a Google search of the question, but I’d want to be sure that in addition to O’Hare and Midway that I am accounting for all small regional airports and airlines.

If a simple Google search could not net me the answer then I’d expand my search. I am sure that there are many statistical bureaus (often used by marketing agencies) that have this kind of information readily available either for free or at low cost.

If that doesn’t work I would then try contacting FAA personnel to find the answer. I suspect that the FAA would be curious as to why I’m asking the question, so I’d want to be able to define the use of this data and make any assurance that I’d keep data confidential if needed.

As a last resort, I would compile a list of every airport in Chicago and then call each airport directly to request the information.

10) If you had a machine that produced $100 a day for life, what would you be willing to pay for it today? (research analyst)

Another question that doesn’t seem so oddball when you look at what job role is being recruited. This one is pretty hard to answer off the top of my head. And another example of here’s a problem, show me how you’d solve it.

Here’s how I would answer:

This machine would provide me an extra $36,500 a year. I would then want to consult actuarial tables to understand my personal life expectancy and then run a value analysis of that $36,000 over the remaining years of my life to understand the total present value in today’s dollars.

Then because I am a negotiator I would set a range of 15% to 30% off of that number because I think that while the machine has value, there is also upkeep and maintenance to consider and also I just like to get a deal. I’d also investigate why the person selling the machine would get want to get rid of it and bake that into my negotiation plan.

(Probably not the right answer for the job role but that’s how I’d play it. If they wanted me to actually quote a number I’d ask for a few moments and some scratch paper to work it out.)

11) If you were a Muppet, which would you be? (Executive support)

This is kind of a cute and fun question. I like it and wonder if I can add it to our list of questions for candidates. This gives a moment of lightness and shows how the candidate thinks on their feet.

Here’s how I would answer:

This is a tough question because each Muppet has their advantages. I like Fozzie Bear because he’s funny and very kind and incredibly supportive of Kermit through trials and tribulations. I like Gonzo because he’s a risk taker and doesn’t get discouraged when he fails. But ultimately I’d like to be Kermit, he’s talented, smart, kind and he knows how to keep that show running show even when chickens are flying out of cannons and monsters are eating the guest host.

12) Why is the earth round? (software engineer)

This must be an engineering question because this one stopped me in my tracks. That will really throw a candidate off their game.

Here’s how I’d answer.

The earth isn’t actually round, it’s more of an elliptical shape.

If they follow up with why is the earth an elliptical shape I’d take what tiny bit of knowledge I have and say it’s because of gravity. For example, when I put a magnet in a pile of iron shavings it will pull them into a circular shape. The oval shape is easiest to form for nature to build and highly aerodynamic as earth hurtles through space.

(starting to drift into making things up at this point! Time to wrap up this answer.)

13) How many gas stations are there in America? (Senior financial analyst)

This one again seems to fit the job role they are recruiting for. They don’t expect you to know the number but to explain how you’d get there.

My answer is going to be very similar to the number of people flying out of Chicago question.

Here’s how I would answer:

Well, since I don’t retain this sort of data off the top of my head I cannot give you an exact answer, but let me tell you how I would go about gathering that information. It could be as simple as a Google search of the question, but I would want to be sure that I understand that all gas stations are included in the data set. Do we include Hawaii and Alaska or just continental America? Do we include the US territories?

If a simple Google search could not net me the answer then I’d expand my search. I am sure that there are many statistical bureaus (often used by marketing agencies) that have this kind of information readily available either for free or at low cost.

If that doesn’t work I would then determine if there is a government oversight agencies for all gas stations that may have this information available.

I would also want to ask the person requesting this information if they need a precise answer or a ballpark. That makes a significant difference in the level of effort to get this data.

14) You have a 1 mile long x 1 mile wide private island you wish to turn into a resort. A plane requires a 2 mile long runway to take off. What do you do? (QA analyst for a gaming company)

Another question that seems oddball until you see the job function. A good QA person should know how to look at a problem and look at a lot of possible solutions. I am not a QA person but I can take a good run at this question.

Here’s how I would answer:

Simple, I’d see about getting a seaplane to transport guests to and from the island. No terrestrial runway is necessary.

If the seaplane is not feasible, then I’d consult with the proper experts in building sturdy runways over water (many exist, the San Francisco airport is but one example). I’d need engineers to assess the ground under the water to see if it can support the pylons. And I’d need to understand the cost to build such a runway and run through my business plan to see if the expected income from the resort could cover the enormous debt outlay to build the runway. I’d also check with the airlines to see if they would help subsidize some of the costs to build the runway.

15) Given 25 swimmers and a pool with five lanes, what is the minimum number of heats needed to determine the three fastest swimmers in the group? (data scientist candidate)

I’d suspect a data scientist would rattle the answer off the top of their head. I’m just a lowly MBA so I would ask if they want the exact answer or understand my thought process on how I’d get to the answer. Assuming they want a number I’d ask for a few moments and some scratch paper to figure it out.

Here’s my answer and I’m pretty sure it’s wrong:

5. I’d run each heat with a swimmer in every lane, which would take five heats to get all 25 through. I’d time the heats and then I’d know who was fastest. If I’m not timing the heats then I’d need a sixth heat for all of the first finishers from the beginning five heats.

16) How much do you charge to wash every window in Seattle? (sales operations candidate)

Okay, this is a really long list of questions and I’m getting tired and a little cheeky at this point. I’d probably snap off something like “enough to cover costs and make a reasonable profit” but what I do know is that, like many of these questions, they are looking at how the candidates will show how they get the information.

Here’s how I would answer:

First I would need to do some data mining. How many windows are there, how much is my cost per window, how many windows can be washed in a day, how many crew members do I need per buildings and how fast does the window washing need to be completed? Then I would run some data modeling to understand my costs and establish my projected profit margin on top of costs.

Then knowing that any customer wants to negotiate, I would work to understand where my gives and takes are. Can I cut costs back in some area (i.e. smaller crews that would take longer to complete)? I would pad my profit margin going in with the original quote knowing I will give some of that up.

I’d also look to see if any or all of the work can be subcontracted out if window washing is not my firm’s core competency.

————
Okay, I can’t believe I was actually inspired to answer all sixteen of these questions, but I was. Mild OCD can be a beautiful thing sometimes.

But to be honest, if this even helps one person get their thinking straight so they can go in and knock out an interview, than I have done a good thing.

I actually had fun with these questions. I suppose I like a good (quirky) challenge.

I’m curious if anyone out there has better ideas for some of these questions. I’d love to hear your take!








Image by Barun Patro and used royalty free from FreeImages.com.