Category: angry

Cease That Infernal Clanking!

Today in the very small hours of the morning, I found myself wide awake.

Wide. Awake.

I do not know why, exactly, my body said, “hey, you know, 3:12 am is an awesome time to be awake. Let’s do it!” I could only go along with the overbearing wishes of my body and try to get through.

So there I lay, staring at the ceiling and contemplating my life, and I noticed quite a racket going on outside. One mutha of a late winter storm came ripping through the Bay Area last night. Intense winds howled and pile drove raindrops into window panes.

But that wasn’t the noise that had my dander in a full upright and locked position. Nope, it was the gall dang wind chimes that the neighbors above us have hanging from their balcony.

I really deeply profoundly dislike metal tube clanky wind chimes. The high pitched sound actually assaults my ears.

“But what about those cool bamboo chimes” you might be asking.

And I would reply, “No. No no no no no nonononononononono.”

We have rules about not forcing neighbors to listen to your smooth Muzac jazz played loudly over a stereo. We regulate leaf blowers. We ask that noisy cars be muffled.

But clank makers are juuuust fine. Assault the ears of your neighbor all you want.

I DO NOT WANT TO SHARE YOUR CLANK NOISE!

I am a woman of New Mexico. Wind is not something we celebrate or entice to visit our balconies. Wind is something to be endured along with tumbleweeds, goat heads and rattlesnakes (see: safety training from yesterday).

With teeth gritting and bile rising, I tried to use my whirling mind for the greater good of all mankind and the 35 other units in the building. With my new harness training in mind (see: safety training from yesterday) I considered scaling the exterior of the building up just one floor and yanking those clank tubes clean off the deck.

But it was so cold and rainy outside I figured by the time that journey was done I’d really be wide awake. Plus the neighbors might be a tad cranky at my destruction of their property.

I considered using a high powered pellet gun to shoot them sumnabitches off the side of the building, but The Good Man had a long talk with me about the use of gun-like devices in an urban setting in a state that has no sense of humor about these things. So that was out.

So that just left me very awake, cranky and frustrated.

Rattin’ smattin’ windchimes.

Turns out my friends across the pond are with me on this:

Why wind chimes are the UK’s most hated garden accessory








Photo from Notes From A Burning House.




Such A Lot Of Fuss For A Little Orange Sticker

Sheesh. Grownups sometimes. They get so worked up about stuff. Little stuff. I mean, gawd.

: rolleyes :

So whatever, last week I got this piece of paper left on my windshield. It seems that this one guy with a uniform thinks he’s all important and stuff and he says that my car didn’t have enough adornment. He said I needed to have this orange thing on my car instead of the pretty blue one that was already there.

And I have to give him some money, too.

My car was just sitting at the Bart station minding its own business! Ffft! What a bunch of baloney.

And because this is all a big game of hide and go seek, they don’t make it easy for me to get the orange sticker since I wasn’t in line the first time they were giving them out.

It’s like everyone gets a giggle by how frustrated I get running around asking everyone for a stupid orange sticker. I don’t even want the thing! I like the blue one better!

But fine. I played their game and I ran around until I got dizzy and my head hurt and it wasn’t funny anymore.

Then I had to write out a piece of paper that means money in their game and sign it and give it to them.

For that big amount of money I wrote down on the thing called a check, they gave me a little orange sticker so I can be one of the cool kids, too.

It’s not even that nice a sticker. Plain really. Just has 2013 printed on it and some other numbers. Big whoop. No rhinestones or glitter or gold leaf or anything.

But I guess you are supposed to stand in line when they tell you to so you can pay the money and get one of the stickers. When you move and don’t get the message that you are supposed to stand in line and pay your money, then you whiff it by three months everyone gets really mean about it.

Buncha bullies.

Anyhow, here, see for yourself. It’s not that nice. The blue one was prettier.

Whatever.

Well played, DMV, well played. Maybe that almost $200 I just gave you can go toward some sensitivity training for your employees. Just sayin’.





Ok, so I blurred the serial number because this is the internet and who knows where this stuff ends up.



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Photo by Karen Fayeth, Copyright 2013, and subject to the Creative Commons license in the right column of this page. Taken with an iPhone5 and the Camera+ app.




Well, You Asked!

There are many things in this world that I take evil glee in doing. Taking a flyer forced into my hands on the street and walking it right to the trash can. Hanging up on telemarkers. Shoulder bumping the oblivious spandex clad ladies on the nice wide walking path who won’t move over after I’ve moved over.

This is but a few examples.

This morning brought an especially fun one. You see, yesterday I had to call in to Very Large Telecom Company to make some changes to my mobile phone service. These were not changes I could make in a store or online, I was forced to call in.

After being on hold for fifteen minutes waiting for “the next available operator” and listening to a litany of bad advertising, I was finally connected to a call agent. Now, to be fair, the call agent was very nice and rather helpful.

She did tell me that Very Large Telecom Company would have to assess a “one-time fee” for making the change I was making.

I questioned this, “Let me get this straight…I’m only making a change in how this is billed and I always pay on time and I have been a long time customer and you are still charging me for this!?!?”

“Yes, ma’am, that is our policy.”

Well that cheesed me. No need to unload on the lady on the line, she’s just a minion.

“Oh fine,” I snapped, “Just make the change.”

Then it took another fifteen minutes as the call agent waited for their computer system to respond. Waited. And waited. And waited.

All in, the call took forty minutes of my time. FOUR ZERO minutes. Whisky. Tango. Foxtrot.

So, this morning, Very Large Telecom Company called me and asked me to take a survey regarding my experience yesterday.

Oh I do love it when I get to take a survey after a crap experience.

When I bought my first car, I was treated so poorly by the shark of a salesman that when I was sent a survey from the car manufacturer, I not only filled out the form, I attached three pages with details, figures, facts, dates and times. The shark was demoted to the used car lot and I was given several free tanks of gas. It wasn’t even the free gas I was after, I just wanted SOMEONE to know how poorly their employees were representing them.

Also, it should be said, if I get really good service and I am asked to take a survey, I will gladly answer the questions and sing praises. That kind of behavior should be rewarded. After managing two different call centers, I happen to know that often times these survey results are used in annual performance reviews for call staff.

So this morning, on every question that pertained to the call rep, I gave very high scores. She really was very lovely, and certainly stuck in a bad situation.

On every question that pertained to “call length” and “time to resolve the issue” I gave them the lowest possible marks. One on a scale of one to ten.

Look, Very Large Telecom Company doesn’t give two rat’s butts about my one on a scale of one to ten but hey, they asked.

It kind of felt good to say my piece. Felt good in that evil glee sort of way.

I do love me some survey.







Image from Savage Chickens by Doug Savage.




What I Don’t Have

On Sunday, driving home from a late breakfast with a dear friend where we had talked at length about a lot of deep and powerful topics, I flicked on the radio in my car to find distraction. Something a little more cheery.

The last time I had been in the car was Friday night as I drove home from work, and I had listed to NPR. So when I turned on the radio on Sunday, what I found waiting for me was the unmistakable voice of Garrison Keillor and his show “A Prairie Home Companion“.

Oh lord, really? That show gives me the hives. To be honest, NPR kind of does too. I do like All Things Considered on an evening commute, though.

That said, the sonorous voice of Mr. Keillor managed to lure me in and I listened to him tell a long, drawn out story (can he tell any other kind?) the point of which is that a penny given by a poor man has more value than a dollar given by a rich man because the penny means so much more. The poor man is giving what he doesn’t have.

Which then lead to a life lesson of giving what you don’t have to the world.

A short Google search led me to discover this is all a riff on a Wayne Dyer speech, which lead me to break out in even more hives. Lots and lots of itchy hives.

So for as much as I wanted to forget this little parable, somehow I have not been able to.

This idea of digging deep and giving what you don’t have, not just in terms of money, but of yourself, has somehow found a home inside of me.

Today as I contemplated the blank page and watched the cursor blink at me, awaiting my command, I went inside my head and asked what I wanted to write about. What am I feeling? What’s on my mind?

What’s on my mind are very dark, angry thoughts. I thought of writing about these dark blotches on my psyche, spewing my venom out onto the page, which, truly, can be very uplifting and releasing.

But is that good fodder to publish to the world on a blog page?

Maybe not.

That’s when the phrase came to me again. Give what you don’t have.

What I don’t have right now is peace, joy, happiness, calm and ease within my own skin.

How possibly can I give what I really don’t have? What about the old phrase “you can’t feed someone from an empty vessel”?

Hmph. Determined to see this through, I set out to write a blog post giving cheer and optimism to the world because both are in rather short supply for me right now.

Um. Yeah.

Where to start?

Google, of course.

And so here’s what I found. I share it because it made me smile. Gave me a little hope. Brought the light back on in my eyes, if only for a moment.

Now I give that to you.

The gift of optimism:








Image from Babble.com



Ohmmmmmmahgod I Need To Smack A Coworker

So far this week I’ve been locked up in a conference room with a bunch of coworkers (from another organization) as we “frame up the situation and map out resolution.”

What. Ever.

It seems my little ol’ program is getting some attention, and in the long run it’s a good thing.

In the short run I have a bunch of people who understand squaddily poo about what I do now getting into my shorts and being shouty.

My little program has grown from a sideline that nobody cared about, and actively avoided, to a pretty significant strategic team with big spend. Meaning, I fixed a really BIG problem when no one else gave a rip, and now that it’s under control and earning some positive attention, everyone wants to lift it from me.

All the people I’ve spent two years begging to help me as I fought and threw rocks and banged my head on a brick wall are now harassing me about why I didn’t ask them for help sooner.

“I did!” I shout back, “About three times and your team shot me down every time! So I made my own rules.”

Yesterday afternoon we mixed it up pretty good. You may or may not have noticed this about me from the blog but…I’m a bit of a scrapper. You bring me the fight, I’m not going to back up.

My boss, on the other hand, is a self-described “Non-confrontational Swede”.

He was sitting next to me during the meeting and every now and again would lay a hand on my elbow and murmur “Calm down. It’s ok.”

Kind of hard to fight for my program when my boss would prefer I play nice.

So as I went into the meeting this morning, as a concession to my boss, I brought this with me:





I had little expectations that the warm chamomile would actually work, but the tag on the side of my cup was a good reminder. Stay calm. Go to my happy place. Mudra hands. Higher thinking. Be one with the process. Breathe.

What’s funny is that about an hour into today’s meeting as I stepped back from the fighting and just let it unfold, my Boss finally lost his sh*t. He took it as long as he could and then he let loose on those yahoolios.

When you have someone like a “Non-confrontational Swede” who is usually silent, when he shouts, it’s really something to behold.

I wanted to high five him but held back.

Even as my aggressive American ways sometimes cause my boss consternation, I think he also relies on me to be that person willing to stand up and fight.

In a weird way, his quiet ways and my not-so-quiet ways actually compliment each other pretty well.

Maybe Tazo should make “Smack a Coworker” blend?