Right Idea, So-So Execution

Imagine my joyful surprise when I heard about a new restaurant that opened recently in San Francisco.

Called the Green Chile Kitchen, it proclaims to “…serve New Mexican inspired food focusing on the distinctive flavors and traditions of this unique region.”

Wait. What?

“We use Bueno chile in all our dishes, which has been owned and operated by the Baca family since 1951.”

Hold on. I know (and have eaten of the) Bueno chile.

Can it be? Is it so?

Is there actually true New Mexican cooking near enough to me to make it matter?

So you know what happened next. I made The Good Man take me there (he’s better at navigating San Francisco and the part of town where this is located is really unfamiliar to me).

The verdict?

Well. It’s ok, I guess. So-so on the “I’m from there and know better” scale.

I chose the usual first dish I try at a restaurant to see if it passes muster: a plate of green chile chicken enchiladas.

Here’s how the plate looked.





Not bad, right? Pretty enough.

First thing I noticed was they used green chile pieces but not any sauce on the enchiladas. Hmm. I’m used to a plate dowsed in sauce and melted cheese. But the cook does say this is more Santa Fe style, so ok. I went along with it.

The enchiladas are made how I like, sort of stacked style, but even though I ordered the hot chile, I have to say the whole plate lacked that zing I like (and crave).

They could use a lot more cumino along with a heavy dose of both garlic and onions.

And this is just me, but I like refrieds more than whole beans with enchiladas. Also, I’m pretty sure they didn’t cook the beans with fatback which is a sin against nature my home state, if you ask me.

So I’d give this whole meal about a B, maybe a B+. Far better than anything else I can get around here. No where near as good as Nopalitos.
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Oh, and you can see in the top corner of the photo, I tried the Green Chile Cafe’s horchata. I consider myself an aficionado. This version was pretty bland, I thought. They seriously need to cut loose with the cinnamon shaker. If we go back I wouldn’t order it again. Four bucks it too much to pay for GOOD horchata, much less disappointment in a glass.



Extending the Holiday by just a Skosh….

This morning I sat next to The Good Man at breakfast at a lovely little bed and breakfast in Napa. There were two other couples at the table, also guests of the B&B, and the six of us talked idly of wine tasting and things to do in California as we got to know each other a little.

At the end of the table was a couple that were a bit older than the rest. The man wore a baseball cap showing he was a military veteran and the troop he was with.

One of the guys at the table asked him, “Where were you stationed?”

He replied, “Well…I was in Korea and I was also in Viet Nam, so I was over there, and also in the US a bit. I was sort of all over.”

The first man said, “I bet you’ve seen a lot of things.”

The older man replied, “Yep. And seen a lot of things I wish I hadn’t.”

This, of course, brought a moment of thoughtful silence to the table.

The man reminded me a bit of my dad, himself a veteran of Korea.

Just a two minute conversation that to me highlighted the holiday we just finished celebrating.

Thought I’d share it.



Back In The Swing of Things

So, I’m back in the office after a week in Costa Rica. UK Boss is in country. The pace is back to normal. Whatever that means.

Today I sat down with the boss for a much needed, long over due one-to-one session.

It was about halfway through our hour chat that Boss Man said the words that chilled my soul.

“Right, so I just got the schedule for annual reviews. You’ll need to communicate dates to your staff. Self assessments are due by mid-June.”

Just like that. That’s all he said. Easy, breezy and calm.

Meanwhile, the sound of screeching demons and terror howls echoed in my mind.

Yes, it’s that time of year: Performance reviews.

I’ve been doing this manager gig for most of a decade, and still, performance reviews are the hardest thing I have to do every year.

Mainly because I don’t just blow them off and write canned phrases. I actually put in a lot of work on my performance reviews for my team.

I give performance reviews the way I wish they were done for me.

But never are.

That said, just because I care about them. Just because I put in effort. Just because they matter does not mean I actually enjoy writing them.

It’s hard work. Add to that, since I am a middle of the pack manager and not the big boss, I don’t get the set the raises and bonuses. I give input on my team but someone else makes the budget.

So I get to convey raises and bonuses that someone else has decided.

And they so rarely match what my employees deserve.

So I have to write a performance review to match the budget and not the actual performance of the employee.

Often, this can be the least gratifying thing I do all year.

That said, performance reviews are one of the things that separate the wheat from the chaff, the men from the mice, the mangers from the dilettantes.

Writing and delivering a meaningful performance review is what makes me a better manager. I think.

Oh, and in other news, my boss attended some up with people type of training class last week. I said to him “Hey boss, I’m having a problem with this risk assessment.”

“No Karen, as I just learned in my training, there are no problems, only opportunities.”

The fact that I didn’t take that opportunity to kick him in the shins shows the power of my personal and professional growth over the last year.

I’m sure that will show up as a positive on my performance review this year.

Opportunities my ass…….





Misspelled, in Any Language

Ok, I gotta vent out a beef I have with the internet.

While it’s a wild and wonderful place, it’s also hell on the English language.

Ok, let me step back, I do enjoy a good LOL Speak as much as the next guy.

But that’s all in jest, right? I like to torture the English language once in a while myself. I love words and putting them together in different ways and seeing what happens.

I can make fun of the language because I respect it so much.

Here’s the cranky part…over the past week, I’ve seen five, yes honestly five different misapplications of the word voilà.

Now, someone might quibble with me that the word voilà is French and not English so what’s the big deal? Who cares if it gets misued?

I do.

Like avant-guarde, bon voyage, cul-de-sac, critique, and faux pas before it, the word voilà has been adopted into the English language.

And so when I see it spelled wah la, walla, wall ah, waalaa, whala and other variations, I end up grinding my back molars into dust.*

I don’t know why, of all the poor grammar and misspellings out there in the wild web, this one bothers me so much. But it does.

So for those who wish to use the word voilà but can’t seem to sort the spelling and that little accent thing over the a, might I suggest the following internet meme words for your use:

Bam
Badabing!
Blammo
Bazinga
(ok, moving out of b expressions….)
Shazam
Ta-da
Zoiks

And many others. Or hell, make something up. I respect something made up so much more than a gross misspelling of an innocent word.

Suffer the little letters, come unto correctly spelled words.






*A phrase liberally borrowed from my rock star cousin and used without his permission



I Know Your Shame

This morning I was at my local Peet’s waiting on a latte when I noticed the line behind me was getting pretty long. Like out the door. Commuters were starting to get the angry eyes.

The guy behind the counter pulling coffee shots and making drinks was moving slow, and when he noticed the backup, he got a little flustered. The more he eyed the long line of impatient workday people, the more flustered he got.

Suddenly, one of the other people behind the counter went, “whoa! Ok, you work the register” and then she physically pulled the guy away from the espresso machine and shoved him at the register. The young man sighed, dejected, turned to the next customer and said “can I help you?”

The kid was put in the hot spot, the bottleneck, the key role….and he couldn’t handle it.

And I felt bad for the guy. Then I slipped into the Wayback Machine.

The year was 1990. It was summertime. My folks were living in Carlsbad, so I went back home to C’bad to spend my summer between semesters at NMSU.

My salt-o-the earth parents insisted that I couldn’t enjoy the summer break. I was required to get a job.

Times were a little tough in Carlsbad in that year. Many of the potash mines had closed and jobs were a little scarce. Any good summer job had already been snapped up, and that left me with only one place that would hire me.

Taco Bell.

I slipped into my double knit polyester rust colored uniform, pinned my name to my chest, and went to work slinging beans.

I had worked a cashier’s job in high school, and one of my coworkers taught me how to count change and keep my till balanced to the penny. The Taco Bell people loved me. My till always balanced, I was pretty good as customer service, and I kept the place clean.

Inevitably, the manager decided to give me a shot working on the drive thru window.

The hot spot. The bottleneck. The key role.

It started out ok, I guess. I was a little confounded by taking the order but not taking money right away and keeping track of which car owed what amount and which order came next. The line of cars started to back up. It extended out onto Church street.

I managed to give the wrong order to at least three different cars.

Some guy came inside the restaurant all pissed off and complained to the manager. Cuz, you know, his tacos weren’t right. Or something.

Anyhow, I was unceremoniously pulled off drive through and put back on front register.

It was clear that I’d failed, and my failure was Very Bad. My coworkers wouldn’t make eye contact with me. I’d once been a star employee. I was now disgraced.

I was never given another shot at my nemesis the Drive Thru. Never had another chance to prove I could handle it (not that I cared, honestly).

I made it through the rest of that summer working register and of course went back to Las Cruces. Classes began again at NMSU and over the years I graduated, got a job and lived my life.

Twenty years later, the embarrassment is still fresh. Another minimum wage employee has learned the humiliation of not being quite good enough to handle the hot spot.

I hope he gets over it quicker than I did.
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Tangentially related, two years later, a F2 tornado ripped through town, injuring 6 people at the Taco Bell and ripping the bell off the top of the building.

The tornados in Carlsbad are the stuff of nightmares. My personal tornado story is well documented here.




A short Google search, and lo and behold, a photo of the 1992 tornado. The Internet is a weird thing.




Image from Southeastern New Mexico Weather Web Page.