Boss Lady : Oh Fair New Mexico

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by Karen Fayeth

“In the fight between you and the world, back the world.” **

So without going into specifics (because it’s the internet and who knows what people do with facts anymore) the job I do every day is, essentially, a customer service gig. We don’t support the general public, but support the operations of my employer. We serve all of my coworkers as customers. Confusing enough?

Anyhow, since we have a focus on customer service and have standard corporate performance measurements to maintain, on a regular basis we send surveys to our customers to ask how we did so they can grade us and provide feedback.

Fairly standard stuff. If the surveys for my team come in good, then fabulous. It’s logged and reported and so forth. If a survey comes in bad, then a member of the team that collates responses will discreetly make a copy and slide it onto my desk. This usually happens when I am off in a meeting or something so they don’t have to make eye contact. It’s all very clandestine.

Bad surveys happen. It’s normal. I usually review them, see what the beef is about and move on.

Except for yesterday. Yesterday gave me pause. I returned to my office to find the dreaded folded sheet of paper on my desk. “Ugh” was my first thought as I unfolded and read the survey.

It was a good time. Suffice to say, my team was blamed for everything wrong in this person’s life, including (and I’m not kidding) the reason the person is leaving our institution to go work somewhere else. All our fault.

The words “byzantine” and “Kafkaesque” were used. And after looking up what those words meant, I was really offended.

Just kidding, I wasn’t offended. To be honest if bureaucratic, surreal and nightmarish processes aren’t your bag, then working anywhere that receives federal funding is not going to be a fun time.

This unhappy person did wrap up by saying they thought my employee that they worked with lovely, but the processes were ugly.

Fair enough.

To be honest, I appreciate this customer for giving me the first good laugh I’ve ever had over a bad survey response.

And the search for just the right image for this post was also a nice distraction from my byzantine day.

I think I nailed it:






**An actual Franz Kafka quote that just supremely fit this post




Redux: A Treatise on Monday…or Everything Old is New Again

Five years and one day later, Facebook saw fit to remind me of my history: A Monday in 2013 that I don’t actually remember, can’t pick out from the rest of the over 1,800 days that have passed since then, and was, I suppose, wholly unremarkable.

And yet, the early morning hours were remarkable enough to get my brain going and some writing done. I re-read my own words on a Sunday with Monday looming large and realized that other than riding the train to work every day, the sentiment remains much the same.

I have a big deal meeting at 8:00am today, and the Monday ahead has me quite thoughtful.

This post has aged well, so I’m happy to share it again today. It still works.



A Treatise On Monday
Originally posted January 28, 2013

Written this morning at something like 5:45am


And so we find ourselves back at Monday. Ah Monday, both the beginning and the end.

I have sad, tired, squinting, groundhog eyes as the alarm goes off. I’m begging the world not to pull me from my burrow. Please don’t shine that bright light in my face.

But I’m pulled from my burrow anyway and instead of a prediction the world anticipates my arrival at the train station and my seat on the next ride into the city.

The bright light turns out to be a beautiful ray of light, glimmering off the slowly rising sun.

All possibility is in Monday. Will this be a good week? Will this be a bad week? Will it rain?

Monday is everything and nothing. A blank canvas ready to take the paint.

What will I make of my Monday? What will I achieve? How will I stumble and will I recover gracefully?

It all exists here in these quiet pre-dawn hours. The sun hasn’t even said hello yet and here I am, writing. Scribbling the words that want to exit my head.

There is already acrylic paint on my hands from a project that is due Thursday morning. I had to get some early painting done so I can hit that deadline.

In this Monday, all things are possible including finishing a painting that is due in just three days.

Oh my.

I feel strangely happy today. What the hell is this? How unusual for a Monday morning.

The weekend was weird. I was cranky and then he was cranky and then it was Sunday night and another two days of not working were jettisoned to the ether. Monday turned the corner and sat down for a visit.

So here I am again loading a backpack for work, stumbling around to find my badge and my phone and my sense of self-worth.

I look again at my canvas and already I fear I have screwed it up. Don’t they say in art there are no mistakes? Just roll with it and incorporate the error. OCD and art are not friends. This major but fixable error must wait until later tonight to find its cloak.

There is a train to catch and a Monday to face. I’d rather stay home in my studio and put gorgeous turquoise paint on a willing canvas. Can I do that for a living?

You know, a girl can dream, and so I will dream as BART gently sways. When I disembark dreams stop so reality can start.

But no matter, I can dream again, later. Dreams don’t die easy.

And dreams don’t wait for the weekend.









Image from The Miracle Journal.




When Did I Become The Grown Up?

My parents were pretty strict when I was growing up, but I’m not here to complain about that. I think my brother, sister and I turned out pretty well, overall. Well, my brother and sister did, jury is still out on me.

But it’s true, my folks were a bit old fashioned and handed down strict discipline. They kept us in line.

One thing my Dad was all about was his kids answering “yes, sir” or “yes, ma’am” when addressed by an adult. It’s ingrained in me, automatic. It’s a show of respect for elders, along with respect for a person’s position.

And so when either of my parents would call out “hey Karen?” I would automatically drop a “yes, sir” or “yes, ma’am” without hesitation.

It’s carried into my adult life and usually has served me well. On a recent visit with one of my favorite Aunties in Michigan, she at one point called out my name and I dutifully replied “yes, ma’am,” and I knew it was right. I felt like a good kid.

As the digits in my age advance, however, I also notice that I get ma’amed here and there. At first I didn’t like it, but then I began to appreciate that for those younger than me, their parents raised them with that same value. Yes sir!




Here’s where it gets weird: My new boss at work? She’s my same age. In fact maybe a year or two younger. She was my peer for the past several years and was recently made the acting manager. It’s also very likely that she will soon be the permanent manager. And I’m okay with that.

I have nothing but respect for her and we’re working out the bounds of going from peers to boss and employee.

Yesterday, she came wheeling into my office, fresh off one of her many meetings each day and with something on her mind. “Hey Karen?” she said sharply.

“Yes ma’am!” I replied.

And she looked at me kind of strangely.

And I looked at her kind of sheepishly.

“Ahem. What can I do for you?” I revised.

It made me think maybe I need to change up the ma’am/sir thing. I mean, it still fits in many cases. For example, if I come across any of the distinguished scientists that I work with, I’m sure as heck going to ma’am or sir them, regardless of age. Or any dignitary.

But maybe I have to realize that I am the grown up now. I am the one to receive the ma’am treatment. I suppose it is time to finally own my own mildly elder status. Right?

It’s just so weeeird! And will take a while to reprogram my brain.




Monday, redux

Blame it on Facebook and its algorithms that like to remind me of things from the past. For the better and for the worse.

I re-read this one over the weekend and thought “yeah, that one needs a re-post.”

So here we are, when Monday, January 30, 2017 feels a lot like Monday, January 28, 2013



A Treatise On Monday
Originally published January 28, 2013


Written this morning at something like 5:45am


And so we find ourselves back at Monday. Ah Monday, both the beginning and the end.

I have sad, tired, squinting, groundhog eyes as the alarm goes off. I’m begging the world not to pull me from my burrow. Please don’t shine that bright light in my face.

But I’m pulled from my burrow anyway and instead of a prediction, the world anticipates my arrival at the train station and my seat on the next ride into the city.

The bright light turns out to be a beautiful ray of light, glimmering off the slowly rising sun.

All possibility is in Monday. Will this be a good week? Will this be a bad week? Will it rain?

Monday is everything and nothing. A blank canvas ready to take the paint.

What will I make of my Monday? What will I achieve? How will I stumble and will I recover gracefully?

It all exists here in these quiet pre-dawn hours. The sun hasn’t even said hello yet and here I am, writing. Scribbling the words that want to exit my head.

There is already acrylic paint on my hands from a project that is due Thursday morning. I had to get some early painting done so I can hit that deadline.

In this Monday, all things are possible including finishing a painting that is due in just three days.

Oh my.

I feel strangely happy today. What the hell is this? How unusual for a Monday morning.

The weekend was weird. I was cranky and then he was cranky and then it was Sunday night and another two days of not working were jettisoned to the ether. Monday turned the corner and sat down for a visit.

So here I am again loading a backpack for work, stumbling around to find my badge and my phone and my sense of self-worth.

I look again at my canvas and already I fear I have screwed it up. Don’t they say in art there are no mistakes? Just roll with it and incorporate the error. OCD and art are not friends. This major but fixable error must wait until later tonight to find its cloak.

There is a train to catch and a Monday to face. I’d rather stay home in my studio and put gorgeous turquoise paint on a willing canvas. Can I do that for a living?

You know, a girl can dream, and so I will dream as BART gently sways. When I disembark dreams stop so reality can start.

But no matter, I can dream again, later. Dreams don’t die easy.

And dreams don’t wait for the weekend.









Image from The Miracle Journal.




Well If You Didn’t Want Me To…

Today was my first day back at work after a nice and relaxing weeklong vacation. Always tough to get back into the routine.

Last week, I missed a big event at work. It was The Great California ShakeOut, an annual earthquake preparedness event. On a set day, they sound the sirens and we take cover and hold for a period of time to simulate an earthquake. Then when that is over, all must evacuate the building.

It’s getting us ready for “the big one” that we all keep hearing about. Practice like this has proven to be useful. We do this every year meaning once a year I get to check out what’s going on under my desk.

Since was on vacation and I live pretty close to work, I heard the sirens, but I was driving in my car so I hunkered down in my mind.

Today upon unlocking the door to my office I see my employer has left me a little gift in the wake of the ShakeOut event.



Lemme hear you whistle, baby…



Seeing this laying on my desk, I did what any mature, right-thinking adult would do when presented with a shiny red whistle. I picked it up and blew that sucker.

It’s loud. A little piercing. The sound rattled off the high roof of the building.

You’d think this would be occasion for another one of those “talking to’s” that my boss so enjoys providing to me. But alas no, she was in a meeting and missed it.

Instead the group administrator came over and stood in the doorway of my office, gave me the world record of stink eyes, then walked away.

I mean, if you didn’t want me to USE it, then why didja give it to me?

Anyhow, my pretty red whistle is now safely stowed in a drawer. Guess I won’t do that again.







Pretty whistle photo ©2016 Karen Fayeth, and subject to the Creative Commons license in the right column of this page. Taken with an iPhone6 and the Camera+ App.



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