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by Karen Fayeth

The One Thing

Last month I found myself in Chicago attending a writer’s conference. The event was sponsored by a large publishing house and I went to learn more about the publishing industry. Boy did I.

Part of the weekend also had us working on some writing exercises. We were given a topic and told to write about it for ten minutes.

I’m pretty good at these off the cuff wind sprints, so I was sailing along nicely creating the words and feeling all of those blocks melt away.

That was until we got to the prompt: “What’s the one thing you won’t write about?”

Ugh. Well. The snarky voice in my head kicked in, saying things like “well if it’s something I won’t write about, why would I write about it here? In this uncomfortable chair. With 500 of my closest friends in attendance?”

Bah.

Then I started thinking, what really IS the one thing I won’t write about?

I know what it is, but I’m still not ready to write about it.

It’s grief. My overwhelming grief is the one thing I just can’t write about. Not yet.

Both December and January ushered in tremendous losses for me, one after the other, and though I’m told I have to “just grieve” and “get it out” and “go through the stages” I find myself a bit at sea. There are times it shows up inappropriately and I cry so hard I wonder how I will ever stop crying.

When I do finally stop, I become near catatonic for the rest of the day.

There are times I know it’s sneaking up on me and instead of trying to head it off, I am able to find a way to hide in the bathroom or outside or in my car and let it happen. A little.

And sometimes I simply have to tell the freight train that no, it doesn’t get to run me over today. When I head it off, push it down, it only means the grief builds up a bigger head of steam for the next time.

It is a demon and I am wrestling with it. And no, I’m not ready to write about the details. It’s too tender, too fresh, too painful.

One might argue that since writing is my thing, I should be writing about it. I should be writing it all out furiously and fast and working through all of those darn steps, up and down the ladder until I’m free.

As if one can ever really be free of grief. Actually, that’s part of the problem. This fresh and overpowering grief has ripped the lids off of the many other losses I have experienced so I get to go through all of that again. As if it’s new and present and today.

So yeah, letting it all out, that’s probably what I should be doing.

But I can’t. Not yet.

And it remains the one thing I won’t write about.

But I will write about it. Someday.

Maybe this post is just one small step in the right direction.









Image found here.




Crib Notes – Oddball Interview Questions Answered!

You wanna cheat a little? I’ll help you. C’mon, over here.

You didn’t get this from me but…

Yesterday in the SFGate I read an article that gave examples of “oddball” interview questions asked by Silicon Valley companies.

Interview Questions


As I read through them, I found them quirky (like most Silicon Valley companies) but not really that all that odd.

Given that I’ve got twenty years of being a manger under my belt and for most of the twenty years I have been recruiting in one form or another, I actually was pretty on board with many of these questions.

For the past two years at my current employer I have consistently either been interviewing for myself or sitting on interview panels. I’ve thought a lot about the all truly terrible candidates I’ve seen and how I wanted to take each of them aside for some coaching.

So many good people just can’t find their way around a curveball interview question and that can really hinder their chances at getting hired.

When I started reading these so called “oddball” questions in the article, I thought about how I would answer them (or I would want a candidate to answer).

From there I decided to make a cheat sheet. Think of this as my free interview coaching and mentoring for the people out there hustling and trying to get a job. We all deserve to earn a paycheck and sometimes that barrier seems unreasonably high.

I have shown the question exactly as stated in the article and in parenthesis is the job role that this question applied to.

Here we go:

1) Describe the color yellow to somebody who is blind? (flight attendant)

First off, as a longtime interviewer, I think this is a genuinely lame question. You are just trying to throw the candidate off their game. Perhaps that is the goal.

However, since this applies to a flight attendant, I believe the interviewer is trying to see how you can apply complex concepts (such as, oh I don’t know, FAA regulations) to someone with no frame of reference for those concepts (such as any clueless airline passenger).

Here’s how I would answer it:

Since a blind person does not have visual cues to reference I would want to reference their other senses. When I think of yellow in other sensory terms, I might, for example, ask the person how it feels when they are outdoors and feel the sun on their face, because that is how yellow feels to me. Or ask them to think of how a freshly cut lemon smells because that also invokes the color yellow for me.

2) What is your favorite 90’s jam? (customer care)

As this is a customer care role, they are looking to see how relatable you are. Instead of trying to impress the interview panel with your knowledge of obscure indie rock, I suggest going a bit mainstream with an edge to show you have some verve but you can also relate to the common person.

Here’s how I would answer it:

There are so many groundbreaking artists from the 90’s but I have to go back to the band that for me really defines the 90’s music, and that is Nirvana. Kurt Cobain’s complex musical genius stands up today. I can’t help but crank up “Smells Like Teen Spirit” every time I hear it, even if it’s just playing in Muzak form on the elevator.

3) If you were asked to unload a 747 full of jellybeans, what would you do? (IT support manager)

The interviewer is trying to get at the candidate’s thought process for solving big problems. I suggest giving them a pretty detailed answer to show how you assess the root cause of the issue and put a plan in place to resolve the problem.

This is one area where A LOT of candidates fail, in my opinion. Almost all interviewers ask some form of this question, i.e. show me how you solve a problem. Most candidates are unable to show me how they get from point A to point B to final completion. It drives me batty.

Here’s how I would answer:

First I would need to assess in what form the jellybeans were loaded onto the 747. Are they neatly wrapped in boxes? Then I would assess how many and what size boxes and then form the appropriate team to efficiently load the boxes onto pallets and schedule forklifts to quickly remove them from the plane then work with logistics to get them delivered to their proper location or locations.

If the jellybeans are loose on the plane, that is a much bigger problem. First I’d have to assess if they are piled up to the doors and how I can crack open that door without losing a lot of the cargo. I’d consult with experts in the jellybean packaging field to understand how to load out the jellybeans into boxes or other appropriate packaging and then obtain that packaging and other equipment that might be needed. I would then form the work team to first package the jelly beans then find the right crew to offload the packaging onto pallets and then forklifts to allow logistics to them move them their final destination.

4) What did you have for breakfast? (retail clothing sales associate)

This question is just intended to get a candidate out of the rote answer and response mode. Fine. Kind of a lame way to get there if you ask me, but okay.

How I would answer:

This morning I had a homemade breakfast burrito that included eggs, non-dairy cheese since I am lactose intolerant, green chile and some pinto beans. I like a nice mix of protein and carbs to start my day. And I washed all of that down with a nice soy latte. Gives me a good base for the day’s energy requirements without pesky drops in blood sugar.

5) What would you do if you were the one survivor in a plane crash? (Trust and Safety investigator)

Okay, given the job role being considered as a safety investigator, I don’t really consider this one an “oddball” question at all. This is right in their wheelhouse and I think anyone with these skills applying for this job would have a solid answer.

Here’s how I would answer it but I may be off base given the job function where I have no experience in this function:

Immediately following the incident I would quickly determine that I truly was the only survivor and would make sure I gave aid to any other passengers who may still be alive. If I am genuinely the only person alive, then I would stop and assess the situation. First I would look to see if the communication system of the plane still works. Am I able to contact someone for assistance? Then I’d also look for flares or other ways to flag down help.

From there I would study the surroundings. Where am I? What are the prevailing conditions, i.e. am I in the water? Am I in the snow? Is it very hot or cold? I would begin by constructing some form of shelter against the elements. Then I would search the plane’s remnants for food and water and collect those together in a single location. I would also begin looking for a source of heat. Then I would need to consider the potential dangers and find ways to prepare. For example, am I in the woods and is there potential for bears or wolves to attack? Then I must take proper precautions with my food and water and maybe a means of defense if needed.

(this response could really go on and on in my opinion, but you get the idea where I’m going)

6) If you woke up and had 2,000 emails and could only answer 300 of them, how would you choose which ones to answer? (Rotation program candidate)

This is just another form of “here’s a problem, show me how you would resolve it”

Here’s how I would answer:

I’d take a first run through the email to see if any of the subject lines list “RUSH” or “URGENT” and attend to those first looking to be sure there was not a long chain of conversation on the issue and if it was already solved.

Then I would sort the email to look for groups of long chains of email conversations and then review them based on subject line to determine which take priority then only open the very last item in the conversation chain, as that will contain all of the prior information. If that last email resolves the problem then I’d move on to the next chain of email.

7) What’s your favorite Disney princess? (fast food crew member)

I personally balked hard at this question, I think it’s not really a suitable question, but again, designed to throw the candidate off their game to see how they think on their feet.

Here’s how I would answer:

While every Disney princess has their merits and detractions, I think I would say my favorite is Ariel from the Little Mermaid. Why? Because for better or worse, she had a clearly defined goal and a clearly defined methodology for obtaining that goal. While I may or may not completely agree with how she went about it, I respect that she got results, i.e. marrying the Prince.

8) Who would win a fight between Spiderman and Batman? (medical simulationist)

This is another of those not really oddball questions given the job role. In this scenario they are genuinely looking for the candidate to create a simulation and then run it through.

I have to admit, this one is going to be a bit hard for me as I’m not that well versed in the superheroes, but here’s my shot at it.

Here’s how I would answer:

What we’re looking at here are people with different sets of skills and tools at their disposal. Spiderman’s talents are a bit more organic, he’s strong, he moves well and he’s got that webbing that he can use very well to his advantage.

Batman comes fully loaded with a lot of sophisticated gadgets that he can employ at his disposal.

So who would win the fight? Well, that’s tough to say, but given the backstory and maturity of the superheroes, I tend to lean toward Batman. He’s older and more experienced and very savvy about the world. Spiderman is a bit younger and more impetuous. He has moments of brilliance but also has made some big mistakes.

Also, Batman has very little to lose while Spiderman has more family and a girlfriend to fight for. Given the battles, usually the one that has nothing to lose will fight the hardest.

9) How many people flew out of Chicago last year? (software engineer)

Ugh. What a question. What the interviewer is looking for is not that you can quote the number off of the top of your head but how you will go about getting to the number. Again, solve a problem and show me how you’ll do it.

Here’s how I would answer:

Well, since I don’t retain this sort of data off the top of my head I cannot give you an exact answer, but let me tell you how I would go about gathering that information. It could be as simple as a Google search of the question, but I’d want to be sure that in addition to O’Hare and Midway that I am accounting for all small regional airports and airlines.

If a simple Google search could not net me the answer then I’d expand my search. I am sure that there are many statistical bureaus (often used by marketing agencies) that have this kind of information readily available either for free or at low cost.

If that doesn’t work I would then try contacting FAA personnel to find the answer. I suspect that the FAA would be curious as to why I’m asking the question, so I’d want to be able to define the use of this data and make any assurance that I’d keep data confidential if needed.

As a last resort, I would compile a list of every airport in Chicago and then call each airport directly to request the information.

10) If you had a machine that produced $100 a day for life, what would you be willing to pay for it today? (research analyst)

Another question that doesn’t seem so oddball when you look at what job role is being recruited. This one is pretty hard to answer off the top of my head. And another example of here’s a problem, show me how you’d solve it.

Here’s how I would answer:

This machine would provide me an extra $36,500 a year. I would then want to consult actuarial tables to understand my personal life expectancy and then run a value analysis of that $36,000 over the remaining years of my life to understand the total present value in today’s dollars.

Then because I am a negotiator I would set a range of 15% to 30% off of that number because I think that while the machine has value, there is also upkeep and maintenance to consider and also I just like to get a deal. I’d also investigate why the person selling the machine would get want to get rid of it and bake that into my negotiation plan.

(Probably not the right answer for the job role but that’s how I’d play it. If they wanted me to actually quote a number I’d ask for a few moments and some scratch paper to work it out.)

11) If you were a Muppet, which would you be? (Executive support)

This is kind of a cute and fun question. I like it and wonder if I can add it to our list of questions for candidates. This gives a moment of lightness and shows how the candidate thinks on their feet.

Here’s how I would answer:

This is a tough question because each Muppet has their advantages. I like Fozzie Bear because he’s funny and very kind and incredibly supportive of Kermit through trials and tribulations. I like Gonzo because he’s a risk taker and doesn’t get discouraged when he fails. But ultimately I’d like to be Kermit, he’s talented, smart, kind and he knows how to keep that show running show even when chickens are flying out of cannons and monsters are eating the guest host.

12) Why is the earth round? (software engineer)

This must be an engineering question because this one stopped me in my tracks. That will really throw a candidate off their game.

Here’s how I’d answer.

The earth isn’t actually round, it’s more of an elliptical shape.

If they follow up with why is the earth an elliptical shape I’d take what tiny bit of knowledge I have and say it’s because of gravity. For example, when I put a magnet in a pile of iron shavings it will pull them into a circular shape. The oval shape is easiest to form for nature to build and highly aerodynamic as earth hurtles through space.

(starting to drift into making things up at this point! Time to wrap up this answer.)

13) How many gas stations are there in America? (Senior financial analyst)

This one again seems to fit the job role they are recruiting for. They don’t expect you to know the number but to explain how you’d get there.

My answer is going to be very similar to the number of people flying out of Chicago question.

Here’s how I would answer:

Well, since I don’t retain this sort of data off the top of my head I cannot give you an exact answer, but let me tell you how I would go about gathering that information. It could be as simple as a Google search of the question, but I would want to be sure that I understand that all gas stations are included in the data set. Do we include Hawaii and Alaska or just continental America? Do we include the US territories?

If a simple Google search could not net me the answer then I’d expand my search. I am sure that there are many statistical bureaus (often used by marketing agencies) that have this kind of information readily available either for free or at low cost.

If that doesn’t work I would then determine if there is a government oversight agencies for all gas stations that may have this information available.

I would also want to ask the person requesting this information if they need a precise answer or a ballpark. That makes a significant difference in the level of effort to get this data.

14) You have a 1 mile long x 1 mile wide private island you wish to turn into a resort. A plane requires a 2 mile long runway to take off. What do you do? (QA analyst for a gaming company)

Another question that seems oddball until you see the job function. A good QA person should know how to look at a problem and look at a lot of possible solutions. I am not a QA person but I can take a good run at this question.

Here’s how I would answer:

Simple, I’d see about getting a seaplane to transport guests to and from the island. No terrestrial runway is necessary.

If the seaplane is not feasible, then I’d consult with the proper experts in building sturdy runways over water (many exist, the San Francisco airport is but one example). I’d need engineers to assess the ground under the water to see if it can support the pylons. And I’d need to understand the cost to build such a runway and run through my business plan to see if the expected income from the resort could cover the enormous debt outlay to build the runway. I’d also check with the airlines to see if they would help subsidize some of the costs to build the runway.

15) Given 25 swimmers and a pool with five lanes, what is the minimum number of heats needed to determine the three fastest swimmers in the group? (data scientist candidate)

I’d suspect a data scientist would rattle the answer off the top of their head. I’m just a lowly MBA so I would ask if they want the exact answer or understand my thought process on how I’d get to the answer. Assuming they want a number I’d ask for a few moments and some scratch paper to figure it out.

Here’s my answer and I’m pretty sure it’s wrong:

5. I’d run each heat with a swimmer in every lane, which would take five heats to get all 25 through. I’d time the heats and then I’d know who was fastest. If I’m not timing the heats then I’d need a sixth heat for all of the first finishers from the beginning five heats.

16) How much do you charge to wash every window in Seattle? (sales operations candidate)

Okay, this is a really long list of questions and I’m getting tired and a little cheeky at this point. I’d probably snap off something like “enough to cover costs and make a reasonable profit” but what I do know is that, like many of these questions, they are looking at how the candidates will show how they get the information.

Here’s how I would answer:

First I would need to do some data mining. How many windows are there, how much is my cost per window, how many windows can be washed in a day, how many crew members do I need per buildings and how fast does the window washing need to be completed? Then I would run some data modeling to understand my costs and establish my projected profit margin on top of costs.

Then knowing that any customer wants to negotiate, I would work to understand where my gives and takes are. Can I cut costs back in some area (i.e. smaller crews that would take longer to complete)? I would pad my profit margin going in with the original quote knowing I will give some of that up.

I’d also look to see if any or all of the work can be subcontracted out if window washing is not my firm’s core competency.

————
Okay, I can’t believe I was actually inspired to answer all sixteen of these questions, but I was. Mild OCD can be a beautiful thing sometimes.

But to be honest, if this even helps one person get their thinking straight so they can go in and knock out an interview, than I have done a good thing.

I actually had fun with these questions. I suppose I like a good (quirky) challenge.

I’m curious if anyone out there has better ideas for some of these questions. I’d love to hear your take!








Image by Barun Patro and used royalty free from FreeImages.com.




I Guess That Is What Autumn Means?

When poets, musicians and bards speak of the seasons, they speak of the cycle of life. Birth, life, death. The never ending cycle that none with a soul and a heartbeat can avoid.

I like to think of autumn in philosophical ways as I crunch the leaves under my feet. Ah yes, the earth must turn. The leaves must turn brown. My hair must turn gray.

But really, autumn isn’t quite just a philosophical thing for me anymore. I guess as years go by I have racked up painful scarred notches on my soul. Reminders. Injuries that push me from the figurative to the literal.

We are just a week away from the Thanksgiving holiday, and I am reminded that the anniversary of my father’s birth is also next week. He always favored an apple pie for his birthday, which occasionally fell on the actual day of Thanksgiving.

It has been almost nine years since he passed, and this autumn day has caused me to think of my father, and the deep well of sadness that I will likely not ever recover from.

His death broke something inside of me. Resolve? Courage? Strength? I don’t know. I do know that in the wake of his passing, I cry a lot easier. I get sad a lot more quickly. I grieve more profoundly. And I love with gusto because time is always ticking away. The world does not stop turning. The leaves cannot help but turn brown.

Today, when coworkers casually passed me in the hallway and asked, “How was your weekend?” by way of making small talk, my answer couldn’t be the usual “Fine, and you?” Sure, I said that a few times. And a few other times I said, “Actually, I had quite a terrible weekend.”

It’s true, but not everyone wants or cares about the truth when crossing paths in the break room on the way to the coffee machine on a Monday morning. Lying is hard for me.

My precious Feline is sick. A few months ago we knew she was sick but it didn’t seem terminal. Two months later and it’s not good. She spent the weekend at a pet hospital where too many people grabbed at her and poked needles in her and she wasn’t at home with her humans.

She’s home now, and that helps. They sent us home with bags full of medications and regimens. We cannot cure her, we can only make the symptoms a little less awful.

The prognosis is tough to make. She may live another year. She may only live until tonight. I have no idea.

But the clock is ticking. As I watch her lose weight and refuse to eat I know that the specter of death looms large. As large at the oak trees that line my residential street, spilling their leaves and showing me their skeletons.

This is autumn. As sure as I am not ready for pumpkin spice lattes, I’m also not ready for what this autumn has in store.





Photo Copyright 2013, Karen Fayeth




Photo Copyright 2013, Karen Fayeth, and subject to the Creative Commons license in the right column of this page. Taken with an iPhone5 and the Camera+ app.




An Open Letter To An Inanimate Object

Dear Package of Fruit of the Loom chones that were on sale at Target:

Look, let me just start with the end in mind. It’s not going to work out between us. Mostly because of the way you have behaved around my hind end.

Oh sure, the early days were grand. Glorious. Filled with anticipation. You lured me over to your side by wearing that fabulous “on sale” tag from my local Target store. Your price was so shiny and new and your colors, oh your colors. Yes.

I’d been with my old yonderwear brand for years. And years. YEARS I TELL YOU, and I had been wanting to get some new pairs since time makes fools of us all, including rear-covers. Yes, the holes, the leg elastic is shot, the droopy nature of the old drawers made me long for something fresh.

The store for the usual chones is a bit of a drive and I thought hey, maybe it’s time for a change. Maybe I can make a new friend with a new brand and I won’t have to drive over hell and tarnation and deal with a jacked up parking lot just to get undergarments.

Just as I was thinking this, you entered my life. There I was already at Target and your price was right and you looked cute and I thought “why not?”

Why not, indeed.

I flipped over your simple package and I looked at the sizing chart on the back. I checked and double checked and yes, I bought the right size in the right colors in the right style.

Oh how excited I was to bring you home and try you on! I’d also procured a new nightgown so I looked forward to all of the newness and shiny and happy and joy in my house!

I did hesitate for a moment. Yes, I did. I also walked over and considered another brand of undershorts but they were more expensive. You got me on price. Oh ho ho, you sure got me.

I put you into my basket and then took you out again. Then I decided I was being a fool and put you back in there.

That warm Saturday evening I took a nice long bath, scrubbed up, shaved the ol’ legs and then toweled off, ready for my new garments.

I opened your pack, picked a color and slid on my new skivvy fashions. Ah yes, they fit perfectly. Excellent!

But then, oh then, I began to move around. I picked up some towels and hung them up, put some things in the hamper, emptied out the trash in my room.

The bending over. That’s where things took a long bad trip. Instead of being supportive and helpful, each time I bent over you packed up shop and moved north.

Very. Far. North.

And so I’d forcefully put you back in your assigned location only to have you shoot North again at every turn.

Twenty minutes. That’s how long you lasted on my nether regions. Twenty. Minutes.

Then you were cursed at and quickly removed in favor of a pair of the ol’ standby. The brand that knows my curves and cherishes them so. I did a bend test and nary a problem in Ol’ Faithful. Everyone stayed in their assigned campground and didn’t drift in wrong directions.

So here’s the thing Fruit of the Loom knickers…it’s not me, it’s you. Very much you. One hundred and ten percent YOU.

I’m so disappointed, and so ashamed I cheated on my loyal and trusted brand.

Thus, I must banish you from my home.

Don’t go away mad, just go away. Forever.

Unkindest regards,

K








Image found here.




You Don’t Hear That Every Day

So I was rolling home last evening after a really long day of cranky behavior and I was a bit brain dead and just ready to be at my own little home.

I put on the radio to the local news chat station and turned off my brain for the ride.

Somewhere along the way as I was bumpitty bumping along a torn up stretch of road, my brain locked on to a couple words uttered by the news caster.

The words were: loose kangaroo

Huh?

“Oh,” thought my tired brain, “They are probably talking about something that happened in Australia.”

Nope. They were talking about something that happened in Florida.

Doesn’t the weird stuff always happen in Florida? It seems like any of the weirdest of the weird news I read either went down in Thailand or Florida. The humidity must make things odd.

Reader’s Digest version: A loose kangaroo held up traffic on US 301 and the authorities were called. Police and fire chased the animal around for a while and then a former wrestler named Kevin Wehling showed up. He tracked it to a ditch and then grappled with the beast.

Side note: I understand kangaroos are sort of mean. If they get a back claw into you they can open you up pretty good.

But Wehling prevailed and finally subdued the beast. It was then taken to a local kangaroo ranch for safekeeping. Evidently it was not their ‘roo. Evidently it’s normal to have a kangaroo ranch? Evidently it’s normal for many people to own a ‘roo? Evidently a loose kangaroo is to be expected?

Um. Ok.

Just another normal day in the Sunshine State.





What?




Image found here.




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